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“Comfortable Stay”
4 of 5 bubbles Review of Hotel Willow Banks

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Hotel Willow Banks
Ranked #11 of 111 Hotels in Shimla
Certificate of Excellence
Sharjah, U.A.E.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable Stay”
4 of 5 bubbles Reviewed 12 June 2007

We had a very comfortable stay at Hotel Willow Banks. The rooms were well kept, neat and clean. Toilets were also well maintained. The room size varied, but, on the whole, the size was adequate. The view from those rooms that had a balcony was amazing. I suggest you to book for rooms with balcony and that too on the 2nd, 3rd or 4th floor.

The hotel is located on the Mall road and so all the shops were at walking distance.

Food was not great, it was just manageable. Bar was not too good either. However, there are many hotels & restaurants on the Mall road, so food and drinks should not be a problem.

Stayed September 2006
3 Thank Abby25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Iver, Bucks, UK
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 24 April 2006

We walked into this hotel after having a poor experience at the Baljees Regency hotel in Shimla.
The hotel looks clean and welcoming on the outside and this is a good reflection of the inside too.
We asked to be shown several rooms and this was organised without a moment's fuss. The rooms are clean & spacious with good amenities (mini-fridge, balconies, central heating/air conditioning, room service). We had rooms 104 & 105.
The property is located on The Mall, which means cars cannot drive to it. Luggage has to be carried up from the parking area about 5/10 minutes walk away. Porters are needed to carry the luggage as it is a steep climb up to The Mall.
There are two restaurants in the hotel - one is full service near to reception, the other is outside and serves "fast food" such as pizzas. The outside restaurant has nice views. There is also a bar called the Fusion Pub which was empty when we visited but this gave us the chance to have a long conversation with the extremelly friendly barman.
The hotel also runs a beauty parlour which our wives took full advantage of !
Next to this there are pool tables available. There is also a steam room, sauna and jacuzzi.
The views from our rooms were terriffic even though half of it was a slum type area. The sunsets proved to be spectacular.
Overall our stay was very comfortable and enjoyable, this was due to the quality of the rooms, facilities and, above all, the friendly and accommodating staff.
The hotel is not currently rated but I would say the property is probably of a 3 star plus standard.

23 Thank happy_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Willow Banks

Property: Hotel Willow Banks
Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Shimla
#4 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
Price range (per night): ₹ 7,390 - ₹ 14,586
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Official Description (provided by the hotel):
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Willow Banks Shimla, Himachal Pradesh

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