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“Service at its best with quality to match” 5 of 5 bubbles
Review of The Oberoi Cecil, Shimla

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The Oberoi Cecil, Shimla
Ranked #1 of 111 Hotels in Shimla
Certificate of Excellence
Leicestershire, United Kingdom
Level Contributor
131 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Service at its best with quality to match”
5 of 5 bubbles Reviewed 20 March 2012

We expected this to be the best hotel on our tour and it did not disappoint. The rooms and decor are ‘old’ style rather than modern and this provided an opulent feel. From the outset every member of staff was friendly, efficient and eager to please with an ever present smile. Restaurant service and food was second to none. We received excellent service from front and back room restaurant staff who prepared a special, local meal on one night followed by Goan quisine for us the next. The restaurant was not expensive and provided excellent value for money. For us, Shimla and the Cecil were the highlight of the tour. Downsides? Some of the gym equipment was dated and the Shimla monkeys can be intimidating. One actually opened our balcony door, came in and helped itself to an orange from the coffee table (keep doors closed AND locked). Despite this, an excellent hotel and highly recommended.

Room Tip: Best views from rooms overlooking the valley.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAHEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this review, 26 March 2012
Dear Guest,

Your appreciation of the hotel and its services is generous and motivating. I thank you for sparing the time and look forward to welcoming you back.

Thanks and regards,

Srikant Peri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,475 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (492)
Date | Rating
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  • English first
  • French first
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English first
Hertfordshire
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

We recently stayed at the Cecil as part of a group also visiting the Golden Triangle of India. We have to say that this hotel did not fail in any way, we enjoyed our stay there. Food excellent, drinks reasonable, staff very helpful, nothing was too much trouble.Our room was very comfortable, handy having an indoor Swimming pool, although did not use the spa services, others in our party did and they were very reasonable for massage etc. Would not hessitate to stay there again . No problem getting seats in the bar even though there were other groups there as well.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelto70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this review, 16 March 2012
Dear Guest,

Thank you for sparing time to post your appreciative review of our hotel on Trip Advisor. Your appreciation is generous and motivating.

My team and I thank you and look forward to welcoming you back.

Thanks and regards,

Srikant Peri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Wales UK
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

Didn' t disappoint. Lovely room and well equipped bathroom. Staff were excellent and what made a very pleasant change was that the hotel had a policy whereby they asked you not to tip individual members of staff but that gratuities could be left at the guest's discretion in an envelope at the Front Desk, which is what we did. The food in the restaurant was very good, although we thought that perhaps for a 5 star hotel there could have been more of a choice for dinner. However, we were travelling out of season.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JaneNorthWalesUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this review, 16 March 2012
Dear Guest,

Thank you for sparing time to post your appreciative review of our hotel on Trip Advisor. Your appreciation is generous and motivating.

I have noted your comment on increasing the fare on offer at our restaurant and have made additions to our dinner and breakfast menus.

Your feedback helps us in constantly reviewing our product and processes. My team and I thank you and look forward to welcoming you back.

Thanks and regards,

Srikant Peri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
247 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

We had the most wonderful stay here. The room with balcony was superb and had fantastic views. Staff were lovely and food was delicious. Lovely furnishings and very high standard of cleanliness everywhere.
Enjoy!

Room Tip: Ask for a balcony with views.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hbrWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this review, 16 March 2012
Dear Guest,

Thank you for sparing time to post your appreciative review of our hotel on Trip Advisor. Your appreciation is generous and motivating.

My team and I look forward to welcoming you back.

Thanks and regards,

Srikant Peri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

A delightful hotel full of old world charm. We stayed in a corner suite which was extremely comfortable and with great views. The food was good and the staff very attentive and helpful. The hotel was somewhat overwhelmed by tour parties while we were there and this made finding a seat in the bar for a pre dinner drink a little difficult. The gym needs an update but overall it was an enjoyable place to stay.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this review, 16 March 2012
Dear Guest,

I am pleased that my team was attentive to your needs and that the food was to your liking.

I apologize for not being able to provide you a seat at the bar. I trust that alternative arrangements for beverage service was offered to you at the restaurant.

My team and I thank you for sparing time t provide your appreciative feedback on TripAdvisor and look forward to welcoming you again.

Thanks and regards,

Srikant Peri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Cecil, Shimla

Property: The Oberoi Cecil, Shimla
Address: Advanced Study Road, Shimla 171004, India
Phone Number:
Region: India > Himachal Pradesh > Shimla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Shimla
#1 Luxury Hotel in Shimla
#1 Spa Hotel in Shimla
#1 Business Hotel in Shimla
#1 Family Hotel in Shimla
Price range (per night): ₹ 13,953 - ₹ 23,123
Hotel Class:5 star — The Oberoi Cecil, Shimla 5*
Number of rooms: 79
Official Description (provided by the hotel):
The hotel is located in Shimla, the gateway to the majestic Himalayas. Downtown Hotel with Colonial styling, 1 km from Shimla Station & 22 km from Jubalhatti-Shimla Airport. The Hotel is situated at the quite end of the famous Mall and is an ideal base from which to discover the unique beauty of the spectacular Himalayan ranges, Cedar forests and ancient monasteries. ... more   less 
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Also Known As:
Oberoi Cecil - Shimla Hotel Shimla
Oberoi Shimla
Shimla Oberoi
The Oberoi Cecil, Shimla Himachal Pradesh

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