not recommended. Costly and not worth spending . HPTDC in Naldehra is more comfortable .More
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- Free Parking
not recommended. Costly and not worth spending . HPTDC in Naldehra is more comfortable .MoreShow less
Dear Mr. Abhishek
At the outset I sincerely regret your not being completely satisfied, though at our end we had gracefully mutually agreed to the reduced price mentioned which you would also appreciate works out to a pretty handsome discount even keeping the off season in consideration. Also as the price was also inclusive of meals too. Even the room offered was of your choice & your selection, after the options available were shown to you. I wish as our Mr.Sharma was in touch with you hence had you informed there & than probably we would have tried to make you stay more comfortable.
Anyway I once again regret the inconvenience.
Resort at an excellent location.Stayed there with family in oct 11. We booked the room a month in advance and found everything ready when we reached.No trouble checking in.The place was easy to find,a little away from the crowds at Shimla.
The room that we stayed in(premium rooms)was spacious and beautiful with a view to die for.The room had full length windows overlooking the spectacular mountain ranges.At night you could sit down next to the huge windows and watch the lights come on in houses on the hill .They almost look like stars twinkling down on earth.Beautiful!!!
The food was good.And the servings quite generous.Staff was polite ,service prompt.The resort organize taxis for any sight seeing trip that you may want to do.The room and the bathroom and linen provided was clean.Housekeeping services good.
The room doesnt have any central heating though they do provide a stand alone heater on request free of charge. Hot water is only available for three hours morn and even.Again they do provide it at other times on request but i don't know if this incurs any extra charges.This could be inconvenient as it does get quite chilly up there.
The resort is located in a small village away from shimla which has its plus and minus points.On the plus side its beautiful ,serene,clean and NO CROWD.On the minus side there is not much to do if you are with small kids,plus there is no dept store or chemist nearby to pop in and pick up something you might have forgotten .
overall we were quite happy with our stay and would definitely recommend it.
It was a pleaure to have you here at Koti Resorts, & sincerely Thank you for your kind & encouraging words. We also look forward in having you again some time in future.
Positives : Ultimate location. Spectacular view. Natural Surroundings (never seen before flowers -roses).
Negatives : 15kms (too far) from Shimla town. Costly (even extra charge for room heaters - Rs 250 per day)
It was privilege to have you here at Koti Resorts and thank you for your comments & suggestions. We have taken a not of it & shall try to work on them. Apparently you were a part of a group by a travel operator hence the charges what so ever are mutually agreed upon.
Thank you once again & we look forward in having you again at Koti Resorts.
It is not a 4 or 5 star resort it is shown in the pictures..so we felt disappointed when we entered the reception are as it was'nt really impressive. The place must have been great when it was new.. they have not managed to keep it as good though. The bed rests were dirty .. the bed cover though looked washed had a hole.
Maintainence of the place is certainly not up to the mark for the price you pay. The bathroom were clean and sanitized but the bath tub was broken and was fixed with a tape.
Though the staff was very attentive and eager to help. They agreed to change our room when we complained. But even the new room given to us had the same issues.
We had booked two deluxe Rooms .. Tarrif was around INR 3000 per night. Date of travel was 13-15 Aug 2011.
We sincerely appreciate your kind gesture of taking time out & writing your opinion & suggestions on Trip Advisor. Maam with all respect I would like to mention that no where ever have we mentioned about any classification. Maam you were booked for a Double Deluxe Rooms, & we had offered you very special rates for the same. At the time of check-in you wanted certain adjustments to be made in the room which we complied to your satisfaction. Also as a goodwill gesture on our part next day we upgraded your room to a Super Deluxe Suite, after your approval, & without any extra charge.
However if you still feel that we lacked in our effort & gesture, we sincerely regret that we could not achieve desired levels of by you & assure you that if given a chance again we shall for sure give you a much better experience.
Nice resort in the hills... 45 minutes drive further up Simla. Wonderful rooms & view (we stayed in the top category) and the staff is simple and courteous. Ask for a room on the first floor as opposed to the ground floor for better views. Simplicity brings its own charm and homeliness but also means a little falling standard in professionalism. You won't get much advice on what to do, so you should be well prepared before. Staff is laid back. Food quality is nothing to talk about and could certainly improve (perhaps because we were in off-season). As in all "hill" places, costs are higher, so you may not find the place value for money as compared to other places specially in the plains / beaches. Also hope that you don't run into noisy groups that the resort lays emphasis to in its marketing. There is a nice river rafting spot just an hour and a half drive down and you can go for small treks. Or opt for a day spend to Simla. Good for about 3 nights stay.
We sincerely appreciate your kind gesture of taking time out & writing your opinion & suggestions on Trip Advisor. Though I regret that your experience was not as good as you expected, but yes certain problems as you have only pointed out yourself are also locational disadvantages. Generally Sir we are known for our food, but I once again regret that we could not live up to your expectations.
Anyway sir! We assure you that if given a chance again we shall for sure give you a much better experience.
We had booked our rooms for 13-15 August 2011 for 2 families-we had booked the resort based on the online information provided and had even paid a 20% advance. Unfortunately, the moment we entered the property, we were so disappointed with the unhygenic lobbies, torn carpets, scattered tissues in the hotel lanes and really bad service at the reception that we decided to leave the property at once. My advise would be to not get swayed by the website advertising, the property in reality does not live up to its mark and would not recommend it for a pleasure stay!