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All reviewscr parknehru placeroom servicedecent roomcomfortable staymini barplus pointhotel is locatedmain roadmemorable staylovely hotelfront office staffgreat hospitalityrooms are cleanmetroamenitiestoiletries
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Reviewed 21 November 2017

Lovely Hotel, rooms very boutique , we had a noisy room, I believe we were at the side of hotel or over the kitchen, we were in 121, all I could here was talking most of the evening. We went for a meal in the resteraunts, not very successful, we waited and waited and waited, some of the group left they were tired and just ha enough. I waited 2 hours and then I gave up and went to bed it's too late at 10.00pm to eat. Next morning on check out they were going to charge us.

Stayed: November 2017, travelled as a couple
Thank suenorfolk444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susheelrock, Manager at Rockland Hotel Panchsheel Enclave, responded to this reviewResponded 2 February 2018

Dear Sir

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us.

At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

Sincerely,
Susheel kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

This has been one of the best hotels I have stayed at in India. The staff are ver friendly and provide very good advise. The hotel was very clean and the facilities are outstanding. I would recommend anyone staying at this beautiful establishment.

  • Stayed: October 2016, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Deep P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susheelrock, Online Sales Manager at Rockland Hotel Panchsheel Enclave, responded to this reviewResponded 25 September 2017

Dear Mr. Deep.

Greetings from "Rockland Hotels New Delhi"

Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection.

It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

Regards
Susheel Kumar
+91 8826493202

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017 via mobile

Exlent service..frndly staff..near to main road..accessible to near by malls nd metro stations...maintenance of hotel is very good...i sugst strongly dis hotl to stay...near to IGI airport..near to nehru place ,where all shopping malls are located..but restaurant is lil bit expensive..

Stayed: June 2017, travelled on business
Thank nirmal c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susheelrock, Online Sales manager at Rockland Hotel Panchsheel Enclave, responded to this reviewResponded 17 June 2017

Dear Mr. Nirmal.

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. I hope your next stay and just around the corner call us if there is anything we can help you with.

Regards
Susheel kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

Wonderful stayIt was very nice experience. Everything was in order and staff was very polite and very clean and view are wonderful. Overall I can say it was luxurious hotel room and would definitely I recommend you to see.

Stayed: June 2017, travelled with friends
Thank Ronak P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susheelrock, Online Sales Manager at Rockland Hotel Panchsheel Enclave, responded to this reviewResponded 17 June 2017

Dear Mr. Ponak.

Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection.
It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

Regards
Susheel Kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

I stayed at the Rockland hotel during a two week trip to Delhi and had a truly wonderful experience. the staff were always very courteous and always very helpful. The room was spacious and had all the amenities you could want (mini bar, snacks etc),

Both breakfast and the room service were also great with an extensive menu providing a mix of western and traditional Indian dishes.

I would stay here again in a heartbeat.

  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank JayP2755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susheelrock, Online Sales Manager at Rockland Hotel Panchsheel Enclave, responded to this reviewResponded 17 June 2017

Dear Sir.

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay
It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

Regards
Susheel Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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