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Hotel Royal Castle Grand
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Hotel Royal Castle Grand
sidshirur
Gonikoppal, India

Don't expect too much and you'll be fine

Review of Hotel Royal Castle Grand
3.0 of 5 bubblesReviewed 24 Sept 2015via mobile
'Don't expect too much' tag line fits the bill well. Definitely nothing 'Royal or Grand' about it but the location and price are compelling enough reasons for one to come back to this place again.
The management need to be worried about the cockroaches that are a menace at times. Effective Pest control needed to be followed.
The restaurant on the ground floor is reasonably priced and not bad in taste either. But breakfast only starts at 7.30 am and that could be a serious issue for early starters.
The staff is good and the rooms are a bit garish. But all is fair when the bill fits your pocket, so try this place out the next time you are in CR Park area.
Date of stay: August 2015
Trip type: Travelled as a couple
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9 - 14 of 32 reviews
Reviewed 20 August 2015
Don't expect too much but fits the purpose

I picked up this hotel by google search and literally had nothing to stay overnight and was roaming around the streets of delhi road. I will always be thankful to this hotel for the warm welcome they give me and accommodated me at the crucial time.

Well, keeping emotional part apart, this hotel needs bit improvement in the bathroom fittings and room service level, maybe because of less staff the timing is an issue.

Food for breakfast and dinner is good. Reception is also helpful. Overall fits for the purpose.

Room tip: Good breakfast and Dinner.
Date of stay: August 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Ask Kumar U about Hotel Royal Castle Grand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2014 via mobile
Wonderful hospitality !

Had a real pleasurable stay..this place is perfect..all amenities, royalty, services in a really budget price in Delhi
The staff is very cooperative..24hours open kitchen and house keeping services are helpful and comforting fr students nd professionals..centrally located in high standard area..only problem was nearest metro station is 10 mins away and no commercial marketplace or big stores in vicinity..rest Value for money and first class facilities !;)

Date of stay: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Ask Mohit I about Hotel Royal Castle Grand
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Reviewed 19 September 2014
Best Hotel

I stayed in this hotel for 6 night and got the best service..The staff was very helping and the rooms are spacious.It is very close to the shopping market and is in the heart of the city..i will book royal castle on my next visit..

Date of stay: August 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Ask Dannybawa about Hotel Royal Castle Grand
5  Thank Dannybawa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2014 via mobile
Welcome to Hotel Royal Dissatisfaction

I took the worst choice ever to recommend this hotel just because of the proximity it had to my workplace and that decision still haunts me. Let me tell you reason why not to choose it ever

1. Grand welcome by Bed bugs- The room looked neat but under the cover were hidden surprise to give me company in the night... Bed bugs
2. Air condition on show- the a/c in the room was not working and when asked for help, the room service personnel told us the a/c is not working because of dust in the filter..We still not sure how could we have helped and what was the reply suppose to mean
3. Worst trained staff - the worst treatment and service ever. The staff were more like collection agents that DON'S have, the reason I say so it when we told them that I don't want to stay.. They told us no matter you stay or not you cannot get out of the hotel unless you pay the entire room rent even though we had spent just about an hour in the hotel. I almost felt like a hostage in a new city.

Dear travelers, please don't make the same mistake as US. BE A-WARE

Date of stay: August 2014
Trip type: Travelled on business
Ask Soumaditya_Mukherjee about Hotel Royal Castle Grand
7  Thank Soumaditya_Mukherjee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2014
Very ill maintained rooms and worst service

I was on a business trip to Delhi and chose this hotel as I had to stay somewhere near to my workplace. The room looked fine when checked in..but in the very first 15 mins I discovered that the AC was not working for the room.. when asked for help the hotel staff pulled out the filter net of AC which was choked with dust and spider webs !!.. after washing it he assured me that the AC will work fine... which I soon discovered was not going to happen. To add to my vows ... I soon discovered that the bed had bedbugs in it !!!

When I raised theses issues to the manager .. he offered me a superior room .... however as I had a bad experience already, I requested him that I wont be staying in the hotel and I want to leave as I have not even stayed for 1 hour. To this the manager started arguing and refused to let me and my luggage leave the premises. I had to fight with him for over an hour to be able to leave the hotel after paying for taxes on the hotel. The arrogance and unprofessional behaviour of the manager and the support staff was baffling. A very sour experience, would not recommend this hotel to anyone

Date of stay: August 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Ask Ashp05 about Hotel Royal Castle Grand
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