We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location + Free Wifi!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Shangri-La's Eros Hotel
Ranked #17 of 708 Hotels in New Delhi
Certificate of Excellence
Mumbai, India
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great Location + Free Wifi!!”
5 of 5 bubbles Reviewed 26 July 2012

If there's one good thing about the Shangri-La, it's the location... very centrally located!

WiFi rates were not mentioned anywhere in the room and on inquiring at the reception, we discovered it was FREE!!! That's a huge plus point especially when some hotels charge as much as 800 bucks for a couple of hours of WIFI!!

Lunch & Dinner buffet in the Coffee Shop was not that great and should be avoided! However the breakfast spread was loaded & tasty as hell!!

Rooms were very clean and spacious (although we noticed that other rooms were a bit smaller than the one we had)

Hotel cars were quite expensive so we decided against using them, and the hotel staff were extremely helpful in locating a taxi for us and negotiating a rate for the entire day!

Overall, had a great experience in the hotel.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MusicianDiaries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,601 reviews from our community

Traveller rating
    1,500
    748
    207
    87
    59
See reviews for
458
647
201
891
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (448)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 July 2012

We stayed in the Shangri-La twice, at the start and the end of our tour through the Golden Triangle. The location was perfect for exploring Delhi - very near to Connaught Place, in walking distance to metro station, in close distance to most of the sights and still in a very quiet location.
We had booked a Superior double room and were lucky to have found a very good rate via a booking site. However, now having been there, we would also have paid more. The room was very comfortablr and quite spacious, the bed very cosy. The breakfast was amazing, everything you could wish for in terms of variety, quality of food and level of service.
The service in general was really exceptional - everybody was extremely helpful and friendly. After having stayed ony one night here and then coming back after a week again, we were really impressed that everybody recognized us immediately!
Also appreciated a lot that we could get a room already at 8 in the morning after arriving from a night train and could get a late check-out (3pm) the day after with no extra charge. After that, we were still able to use the pool and spa area until we left for our night flight.
Only thing is that the style is maybe a bit old-fashioned, but that is truly a matter of taste :)

Stayed July 2012, travelled as a couple
Helpful?
1 Thank Stefanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanpur, India
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 18 July 2012

Nice hotel ,hype is amazing disc .there were issues that I didn't like first was when asked for a boiled egg ,they get it but they don't remove the outer shell ,which I dislike ,they should remove it .food was good ,breakfast had options .good staff .

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vineet_vg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 18 July 2012

Here is the link among many others about a case of food poisoning reported from this hotel
http://www.indianexpress.com/news/shangrila-food-sickens-81-staffers/970477/.
This happened during first week of July 12.
I am not tempted to visit the restaurant despite the fact that guests were not affected by food poisoning.

Stayed July 2012, travelled solo
Helpful?
Thank indi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
190 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 18 July 2012

Very good hotel in terms of ambience, location and service. Slightly dated rooms but nice restaurant and coffee shop. However, the prices were ridiculously high - even for a cup of tea or water at the coffee shop. And Rs 800 for a slice of cake or Tiramisu. Apart from this, I couldnt fault this hotel for a very efficient and trained staff. Excellent breakfast and the free WIFI was very welcome.

Room Tip: Go for the Junior Suites
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovetotravel6365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
5.3 km away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 708 in New Delhi
5.0 of 5 bubbles 2,679 reviews
0.2 km away
Le Meridien New Delhi
Le Meridien New Delhi
#18 of 708 in New Delhi
4.5 of 5 bubbles 2,543 reviews
1.5 km away
The Lalit New Delhi
The Lalit New Delhi
#46 of 708 in New Delhi
4.0 of 5 bubbles 3,443 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
The Imperial Hotel
The Imperial Hotel
#9 of 708 in New Delhi
4.5 of 5 bubbles 2,837 reviews
5.4 km away
Taj Palace Hotel
Taj Palace Hotel
#5 of 708 in New Delhi
4.5 of 5 bubbles 2,605 reviews
1.9 km away
Taj Mahal Hotel
Taj Mahal Hotel
#8 of 708 in New Delhi
4.5 of 5 bubbles 1,947 reviews
Show Prices
Show Prices
Show Prices

Been to Shangri-La's Eros Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Shangri-La's Eros Hotel

Property: Shangri-La's Eros Hotel
Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Spa Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Price range (per night): ₹ 10,019 - ₹ 15,643
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Prestigia, Shangri-La Hotels and Resorts, ClearTrip, Booking.com, HotelQuickly, Agoda and Yatra so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing