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“A Great Base in Delhi”

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Shangri-La's Eros Hotel
Ranked #30 of 716 Hotels in New Delhi
Certificate of Excellence
Napier, New Zealand
Level 5 Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A Great Base in Delhi”
Reviewed 20 April 2012

This was our group's second stay at this hotel and it never disppoints. Well appointed rooms, great conference facilities, sensational dining options and central to everything we needed.

The breakfast selection is amazing and the service is some of the best we have experienced traveling around India. The staff in all departments were always very polite and friendly.

The closeness to the markets is also a bonus for those in India on business with only very limited time to get some souvenirs.

Another great stay and we will definitely be back again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarynB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,697 reviews from our community

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Rating summary
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  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (459)
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Shropshire
Level 4 Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 April 2012

This was booked as part of a private tour and it was just what it said on the label. Clean, efficient city hotel

Room Tip: Just find one where the keys work!
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DianafromShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 6 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 March 2012 via mobile

I stayed here recently for 3 nights on club level, and it was wonderful. Service was amazing, staff superb, special mention to Lucky the bread man, for his friendly and attentive service, and the sous. Her operating the fresh made juicing machine. Have th carrot and apple combo, and you will be very happy. I think his name was nickos, and his attention to detail and service was great.

The room was nice, not huge, but had lovely thick robes, great towels, fab toiletries, the spa and sauna areas were Very very clean, and Relaxing in a zen like way. You must try the shower there with 16 shower heads oh my.

Club level gives you tons of food, breakfast, afternoon tea with lots of food, happy hour, again with food enough for dinner, to. The pool area was OK nothing special and the hottub is very cold, these are small but definite matters that need attention to. Hot tub sold be hot, and there sold not be children in it either.

Doormen, concierge again very helpful. Very stong and good security which may bother some but which I like. Good location, beautiful lobby. Front desk a little unfriendly at times depending on who you were speaking to. One odd thing/ I cld never get anyone to answer the phone for a morning wake up call, but there is a great alarm clock in the room.
Would highly recommend this hotel.

Stayed March 2012
Helpful?
Thank momtoemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phnom Penh, Cambodia
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 March 2012

The best part of this hotel is the valet staff. They were friendly and helpful. They referred us to restaurants, watned us against drivers' price-gouging and took care of our family very well. Everyone else is so-so, from the front desk to the hostesses. Shangri-la is one of our favorite Asian hotels but the Eros comes far below the standard we have seen in Singapore and the Philippines. We had connecting rooms that are nice enough but the individual rooms are a little cramped. The plumbing in our bathroom sink was slow to drain and no solution was provided. our driver from the airport to the hotel and hotel to the airport was terrible. Considering our flights arrived and left late at night, the streets were unusually deserted but the driving was too erratic for our taste.

As far as the facility is concerned, it's always nice to come in to the cool, clean lobby after an outing. Great location--near shopping, eating and sightseeing.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingmom855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 March 2012 via mobile

Rooms are not large but adequate. The club floor is a must. I thoroughly enjoy the meals at the restaurants. Great buffet with local and international dishes. Service in all areas is the best and will continue to return.

Stayed March 2012
Helpful?
1 Thank Jfeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Eros Hotel

Property: Shangri-La's Eros Hotel
Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#19 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#21 Luxury Hotel in New Delhi
Price range (per night): ₹ 9,535 - ₹ 17,201
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 
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Also Known As:
Shangri-La Hotel New Delhi
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel

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