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“All buisness,no pleasure.”

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Shangri-La's Eros Hotel
Ranked #18 of 708 Hotels in New Delhi
Certificate of Excellence
Glasgow
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“All buisness,no pleasure.”
4 of 5 bubbles Reviewed 19 February 2012

Stayed for four night at the end of January, staff were very pleasant and helpfull, breakfast was excellent, upgraded room was fine apart from the misunderstanding that the charge was per night and not for the stay, the smoking policy was also a bit bizarre they would'nt encourage to smoke in the garden by giving you an ashtray but you could come indoors and smoke in the designated cupboard, in a city full of tot tots bellowing smoke this seemed nonsensical, for buisness you could'nt fault this hotel but to pay city centre prices in a city where you can't stroll out I think is pointless, better to go out of town and hire your car and driver that you will need anyway.

Room Tip: Higher up the better.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmsterdamGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (448)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
244 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

Property is very modern & is close to the airport being about 15 minutes drive away. Lobby is grand & atrium like with high ceiling. Rooms are quite spacious, modern & comfortable with shower only in the room that I had. Decor is neutral. Breakfast is good & the range is quite extensive. All staff are very friendly and helpful at reception as well as at breakfast. A big bonus is that as a Marriott Member (which is free to join) I get free internet. I had my iPhone plus my MacBook Pro and connected up both to the internet without any problem! Internet speed was quite good as well!

I have stayed at this property twice in the last 8 months now. Only thing that the hotel has to be careful of is keeping up their maintenance in the rooms as furniture starts getting worn & chipped since this hotel is SO VERY POPULAR & FULL due to its location.

If you can get a good deal it is great value. If price seems a bit high due to high occupancy then do check around as some of the 5 stars may be offering similar rates to this 4 star.

For those who want to goto Catholic Church for Sunday mass, there is one about 15 minutes walk down the road

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edster88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 7 February 2012

Small rooms, bad food, paper thin walls where you know every time your next door guest uses the flush and passable service. Was very disappointed with the hotel.
There was loud music playing for some wedding party and though I was staying on the 14th floor I could hear it as if I was playing the music. Mind you this was at 12:00 in the night. When I enquired with the reception they told me that it was coming from the Hotel next door.
GIven the room tariff it is surely not value for money. Stay away if you get a Taj Palace at similar rates or even for a bit higher (which you may actually!)

Room Tip: Choose from Rooms 1-10 on each floor.. the other wing is directly in the line of fire of the next do...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arsenal789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thane
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

I have been a regular guest at the Shangri-La property in Delhi over the past few years. Shangrila is one of my favourite place while travelling. They have always been very consistent in their service. They have a very international outlook and we can find people from all over the world there. food and rooms are excellent. Room services are very good and response to request is quick. Perfect place for business. I would highly recommend this property.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivekkmehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

Have stayed in this hotel before. Although the lobby is unimpressive, the hotel scores well on its other aspects, Good F & B and an excellent SPA. The location is also ideal to many central Delhi business houses and for some sight-seeing. The rooms are spacious.
i must say that the reception was touch disorganised at check-in and kept discussing some aspect amongst themselves - made me feel a bit strange. But all in all, a hotel to be reco mended.

Room Tip: If an early sleeper, choose a room away from the banquet hall wing
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rayochoksi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Eros Hotel

Property: Shangri-La's Eros Hotel
Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#12 Spa Hotel in New Delhi
#15 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Price range (per night): ₹ 10,113 - ₹ 15,882
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 
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Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel

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