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“Outstanding hospitality !!!”
4 of 5 bubbles Review of Hotel Samrat

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Hotel Samrat
Ranked #446 of 708 Hotels in New Delhi
Jaipur
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Outstanding hospitality !!!”
4 of 5 bubbles Reviewed 22 February 2011

I visited Hotel Samrat to attend a conference in Jan. 2011. It was an amazing experience at the hotel. The staff was very friendly and cooperative. The lobby looks very vibrant , comfy rooms and best of restaurants - LaP , Shiroo and Chakras serving sumptuous delicacies.
I must say that it was a memorable stay.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller_707Jaipur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Kolkata
Level Contributor
88 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 13 February 2011

I stayed here this time for a official conference. It is quite old hotel with quite big area. The service and reception staffs were as usual inattentive like other government officials. The room charge is very high with respective to the service they provide. The rooms are average and the amenities are horrible. The Air conditioning system is very poor. Luckily it was winter so I escaped. The toilet is another area which I like to forget.Toilet Flash does not works properly nor the wash basin water drains. The repairing staffs are very novice but very diplomatic. They can only watch and provide suggestion or excuse but can not resolve problem. Foods are ok but very expensive. Not at all worthy to stay. You can come and enjoy disco here and leave. Because what is best in this hotel and their flagship hotel ,The Ashoka, is the discotheque. Lots of young people with very costly cars parking outside the hotel. Which may be the best part of this hotel.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank knightrider7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
289 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 26 June 2010

I have visited the hotel many times but stayed this time. It was a lovely experience as my room was spacious and the from the glass window, I can see the beautiful Nehru Park, the busy street, the beautiful swimming pool and great landscaping.Staffs were good and hot food was served always. Clean beds, nice bathroom and well lit room gave me a very soothing feeling. Only downside was that the health club has closed although they have a nice bar with wide variety of drinks, Lot of renovations were going on and this could be another beautiful hotel in the offing.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gopal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 January 2010

Last month i went to Delhi for a business trip and i stayed there for three days in hotel Samrat. It has good infrastructure and location. I enjoyed my three days there a lot. everything was great in this hotel.

Stayed December 2009, travelled on business
Helpful?
1 Thank BobyChandigarh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 24 November 2009

The pen ultimate disaster. Want to know what happens after 2012, come to this hotel. Staff were rude and were making snide remarks as we were checking in. Down right insulting us in our face. When giving them my platinum credit card, the staff accused me of trying to pass them a debit card. Carpet was threadbare. Damp musky stink. As we were walking to our room, we could see rooms with broken windows through open and broken doors. Air con was not working in the room. Staff who promised to help us look into it never came. We must have been talking to a ghost from this hotel's past. everybody wants a tip even when they are asked to repair broken fixtures in the room. Ultimate insult was when I was locked inside my room because the cheapskate lock they installed on the door failed, TWICE. Had there been an emergency or fire I'd be dead. When i asked to change my room, one rude man asked me menacingly if i wanted to change room. After changing the room through my insistence, he had the gall to try to cop a tip out of me. Worst hotel I had ever stayed in, you couldn't pay me enough to come back here. The one bright spark was a 46 inch LCD tv inside a small room. The money could have been better spent updating the fixtures and broken appliances or better yet, staff training. to think that my business associate booked me into this hotel thinking that anyone as prices of their rooms are at 5 stars rate, it should be good. Put your clients here only if you want to see them for the last time. Free internet was @ 2 kbps when it is good. DO NOT COME ANYWHERE NEAR THIS DUMP, EVER.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grandiosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Samrat

Property: Hotel Samrat
Address: 50 - B Kautilya Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#78 Luxury Hotel in New Delhi
Price range (per night): ₹ 4,880 - ₹ 8,925
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Official Description (provided by the hotel):
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 
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Also Known As:
Samrat Hotel New Delhi
Samrat Hotel Delhi
Hotel Samrat Delhi
Samrat New Delhi

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