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“Staying at the Chand Palace, always a pleasure”
Review of Hotel Chand Palace

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Hotel Chand Palace
Ranked #184 of 713 Hotels in New Delhi
Dundee, United Kingdom
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Staying at the Chand Palace, always a pleasure”
Reviewed 24 August 2011

I returned to the Chand Palace hotel in July for a 2 week stay. It is an excellent "base" for the railway station, the main bazar in Paharganj (worth a visit for a different experience) and only 5 minutes by auto to Connaught Place (10 minutes walking which I discovered walking several times during cooler times). My room was a deluxe room with flat screen TV with over 80 channels, air conditioning and ceiling fan. It was very clean and tidy and I had towel replenishment daily. The food as ever was delicious and always delivered promptly and piping hot. Masala Chai is a must! The prices are also great value for money. Although the Front Desk staff had changed since my last trip, I was always greeted with a smile and the staff were very helpful and friendly. All the staff at the Chand Palace were very accomodating and polite and are extremely hard working, room service is available 24 hours a day!! I hired a car for the day through the sister hotel tour operator, Mr Sunil who provided an air conditioned car to cater for my sight seeing needs at a very reasonable price. I also went on a weekend trip and the staff allowed me to store my heavy luggage whilst I was away. Very courteous and helpful all round. As ever the Chand Palace continues to be an excellent place to stay and I will be back again!

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank CleoCairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Atlantic City, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2011

i have stayed in this hotel on june 3rd from june 6th with my family it has been a pleasent and desent experience for me. my family was also very happy with the food service and cleaniness. i would recomend this hotel to everyone.

Room Tip: worth staying for!!!!!!!!!!!!
See more room tips
  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank john2000nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2011

while they were nice enough to grant me an 8am check in, I got a windowless room somewhere in a corner. (I definitely saw much nicer, empty (!) ones while passing). The bathroom was not spotless either, but what irritated me most was that after sleeping for a few hours I called roomservice, and immediately after was called by "Guest Services" to see if I wouldn't want to go on tour.
I did not as this was not my first time in Delhi, but even if it was this would have put me off.
The next morning I called roomservice again for breakfast before leaving, and after waiting for 45 minutes and another phonecall I had to give up as my transport was waiting.
Regardless, they made me pay.
Underwhelmed by the "hospitality" of this hotel, and as this is part of a chain I wonder what they are trying to carry out.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Amardad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Chandigarh, India
1 review
Reviewed 18 July 2011

This hotel deserve a great deal of praise for their excellent customer service.The staff is excellent with all the facilties avalilable.It's an women oriented hotel.we will look forward to stay here again.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank neha2082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qld australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2011

sheets dirty with black hair in bed, sheets obviously not changed from previous occupant. In very dodgy part of town, bathroom was filthy, no hot water. No flat screen tv as per expedia. staff not interested unless you wave money . would not recommend

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bob444QldAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chand Palace

Property: Hotel Chand Palace
Address: 54 Hotel Chand Palace Arakashan Road, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#11 Best Value Hotel in New Delhi
Price range (per night): ₹ 1,099 - ₹ 1,939
Hotel Class:3 star — Hotel Chand Palace 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Chand Palace New Delhi

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