The hotel was decidedly fine for the price; the room was clean, the a/c worked. We thought we were in a central location, but it felt like we couldn't walk anywhere from where we were. The staff was unhelpful throughout the stay, particularly in helping us figure out cars and how to get places from where we were. Also, the staff was INCREDIBLY rude upon checkout - we had paid for internet, which then didn't work, and they told us at the time they'd take it off our bill. Surprise surprise, when we went to check out at 3:30am to catch an early flight, the charges were on the bill. They then picked a fight with us about it and refused to take it off, and we had to choose between arguing with them or missing our flight. You can have our $6 or whatever it was...but maybe your staff should learn some customer service skills so that we would be willing to recommend you to future travelers.
- Official Description (provided by the hotel):
- Serving royally to people around the world and creating the most cherished memories, this hotel offers one of the best accommodations in central DelhiA grand welcome to all guests where they are sure to be treated in the most special way through the celebrated expanse of unflinching services and courteous hospitality of this 4-star hotel. The Hans New Delhi offers 77 luxuriously attended rooms, Being among the star hotels in Central Delhi, The Hans makes sure that the rooms are well equipped and are served as and when required. The rooms are treated with exotic marble flooring/ Carpets and luxurious bed which impart a feeling of warmth and grandness. One of the walls is lined with plush sofas and a big writing table. There are various amenities like LCD TV, mini-bar and tea & coffee maker which make your stay in the best hotel in Central DelhiBeing a 4-star hotel, The Hans makes sure that its celebrated guests are well connected; there are direct dial phones and high speed Wi-Fi internet connectivity for all your business related matters. An electronic safe in each room to keep your valuables ensure an advanced level of safety.The majestic en-suite bathrooms are loaded with stylish fittings and posh boutique toiletries along with the round-the-clock hot & cold water; everything planned to make your every moment as worthy as it could get!These rooms are accompanied with cordial room facilities which comprise of 24-hour in-room dining service, complimentary mineral water, daily newspaper, and evening turn down service, thus making you feel relaxed from dawn to dusk.So, The Hans New Delhi defines the true definition of the most celebrated luxury hotel in the heart of the City ... more less
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- Also Known As:
- The Hans New Delhi Hotel New Delhi
- Hans Plaza Delhi
- Hotel Hans Plaza Delhi
- Hans Plaza Hotel Delhi