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Reviewed 19 March 2018

Brilliant hospitality and food. Staff is helpful, enjoyed breakfast at Pickwicks. Special thanks to OM for helping us during our stay and Anju at reception for guiding us for the city tour.Will be back soon.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank excellenthotel2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheClaridges, General Manager at The Claridges New Delhi, responded to this reviewResponded 22 March 2018

Dear Guest,

We thank you for choosing to stay with us and for sharing your personal experience in this review.

It is always our endeavor to offer our guests efficient and professional services, and we are glad that you liked the hotel and enjoyed the services. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly enriching and inspiring experiences.

We hope that you will return again, do allow us the pleasure to serve you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

The service at the claridges exceeded our expectations. My mother left her Kindle (like an iPad to read books on) in our plane from Bangkok. One of the staff members managed to track down her kindle and give it to us!!! Absolutely fantastic. We had read bad reviews about some of the rooms but we cannot see why there are any bad reviews because we had a fantastic room very clean and modern in the newly renovated section of the hotel looking out to the pool area!! So definitely ask to stay here. The gym was fantastic!!! Such great equipment and such a clean space which had “sanitised” signs all over each machine. The restaurants at the hotel are fantastic too. Breakfast is great. The chef in the restaurant is fantastic and gave us recipes! The garden area out the front of the hotel was also great for a drink and is a nice retreat from noise of Delhi. We would definitely recommend people to stay here. Sevilla was great

Date of stay: March 2018
Trip type: Travelled with family
Thank Heatherwallace123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheClaridges, General Manager at The Claridges New Delhi, responded to this reviewResponded 19 March 2018

Dear Guest,

We thank you for choosing to stay with us and for sharing your personal experience in this review.

It is always our endeavor to offer our guests efficient and professional services, and we are glad that you liked the hotel and enjoyed the services. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly enriching and inspiring experiences.

We hope that you will return again, do allow us the pleasure to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

My sister and I recently stayed here while we were in Delhi.

It is a great hotel with wonderful staff. They have a great breakfast with delicious food. On Sundays they have a beautiful brunch on their lawn.

If you are staying in Delhi, this would be a great choice!

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheClaridges, General Manager at The Claridges New Delhi, responded to this reviewResponded 21 March 2018

Dear Guest,

We thank you for choosing to stay with us and for sharing your personal experience in this review.

It is always our endeavor to offer our guests efficient and professional services, and we are glad that you liked the hotel and enjoyed the services. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly enriching and inspiring experiences.

We hope that you will return again, do allow us the pleasure to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

This is a large up market hotel with slightly faded charm and slightly run down in places. Our room was spacious and very comfortable (10/10 for mattress and bedding). There was plenty of hot water but the bathroom was in need of some updating. The breakfast buffet was sumptuous and the food cooked to order was delicious. Staff were universally friendly. The constant security checks when they knew we were staying seemed unnecessary. Also of note is the location which is on the edge of the diplomatic enclave with nothing really within walking distance. We would recommend this hotel.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank SJ49-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheClaridges, General Manager at The Claridges New Delhi, responded to this reviewResponded 19 March 2018

Dear Guest,

Thank you for writing to us on Tripadvisor.

We have made a note of your feedback and regret your experience. Please be assured that it has our immediate attention and would be reviewed internally to avoid any recurrence for our guests.

I would like to assure you that your feedback is indeed very critical, meaningful and valuable to us as we constantly strive hard to offer our guests an inspiring and enriching experience.

I know that we cannot undo your experience, however may I urge you to allow us an opportunity to serve you better next time.

We look forward to welcoming you back here

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

+ good breakfast with excellent masala dosa
+ quiet and dark room
+ comfortable bed
- window had a wall a few feet away, no natural light
- tipping expected unlike every other hotel we stayed at in India
- soulless
- need a car to get anywhere

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank lindos_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheClaridges, General Manager at The Claridges New Delhi, responded to this reviewResponded 19 March 2018

Dear Guest,

Thank you for writing to us on Tripadvisor.

We have made a note of your feedback and regret your experience. Please be assured that it has our immediate attention and would be reviewed internally to avoid any recurrence for our guests.

I would like to assure you that your feedback is indeed very critical, meaningful and valuable to us as we constantly strive hard to offer our guests an inspiring and enriching experience.

I know that we cannot undo your experience, however may I urge you to allow us an opportunity to serve you better next time.

We look forward to welcoming you back here.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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