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“Pleasant place to stay in noisy crowded city”

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The Claridges New Delhi
Ranked #35 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 29 December 2012

The hotel was very comfortable, and I was upgraded to a lovely room with a separate sitting area.
Very peaceful oasis in such a busy city, with pretty good restaurants and accurate and prompt room service. The staff was very attentive and helpful. Pleasant garden for a late afternoon pre-dinner drink, away from all the activity of the city. Unfortunately the spa was closed for renovations while we were there, otherwise a massage would have been welcome after the long flight to India. The gym was also improvised in a few spare bedrooms while the spa area was being remodeled, so those facilities were limited.

  • Stayed: December 2012, travelled with friends
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Thank taos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 5 January 2013

Dear Guest,

Thank you for staying with us and the positive comments about our hotel locations and services. We are glad to have met your expectations.

As you mentioned, our gym & spa facilities are currently being upgraded.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

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1,688 - 1,692 of 2,257 reviews

Reviewed 18 December 2012

We only used the hotel for 1 night at the start of our India holiday. Very nice hotel, good staff, rooms and breakfast. We had a driver so it was easy to travel to the sites from here. Recommended if staying in Delhi.

  • Stayed: November 2012, travelled as a couple
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1  Thank Garyt123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 19 December 2012

Dear Guest,

Thank you for the kind words. We are glad to have met your expectations.

Wish you a safe and happy journey ahead.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 15 December 2012 via mobile

I stayed in The Claridges Hotel for 5 days. It was the second time I choose this hotel.

I was lucky to be upgraded in a higher room category both times and the room was absolutely great!

The hotel is a bit on the higher side regarding the price but it is worth it! The garden offers a great chance to enjoy a morning coffee before jumping into hectic Delhi business life . I will definitely choose The Claridges for my next stay in Delhi.

  • Stayed: October 2012
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1  Thank matraaxel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 17 December 2012

Dear Guest,

Thank you to have chosen us twice for your stay. We are extremely glad to have met your expectations.
We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. My team and I look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 14 December 2012

This is NOT the Delhi equivalent of the London hotel. This is India remember. However, it is a nice place. General service was excellent - staff are delightful - room was sumptuous. While breakfast buffet was very good - included everything one might want - we were not impressed by our lunch. We ordered toasted cheese sandwiches. They took an age to arrive and when they did, they were cold. Chips with them were hot, but the rest was very poor standard. And there were hardly any other customers, so it wasn't due to over stretched kitchen staff. And the lunch was the most expensive of all the meals we had in our 2 weeks in India. As in 2 sandwiches, plus 2 beers cost more than dinner on any other night! We didn't try dinner so have no idea what that might be like.
Pool was chilly - but no pools are heated in India.

  • Stayed: December 2012, travelled as a couple
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Thank Maggi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 17 December 2012

Dear Guest,

Thank you for staying with us. However we apologies in not meeting your expectations and the problems you had to face. We take a note of your feedback and promise to further work on our training programmes. We aim at guest satifsfaction and this is one of a incident which needs attention.

I assure you to have a memorable stay with us on your next visit. Look forward to welcoming you back.

Warm Regards
Oliver C Martin
Regional General Manager

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Reviewed 10 December 2012

I agree with review by ScorponTour - Claridges Delhi is not meeting 5 star standards - bathrooms and decor are outdated, and to get into details, sealant old and dirty around baths, room layout is not user-friendly - eg my room had no full length mirror and no plug socket near a mirror. Service was lacklustre - I was ignored at check in while receptionist finished some paperwork, and service at breakfast seemed disorganised.

Other details like serving instant coffee at breakfast (I had to ask for fresh coffee as an exception), no orange juice available, and breakfast range very limited by small size of restaurant.

Setting and lawn outside the front is very attractive but hotel isn't living up to Claridges reputation.

  • Stayed: December 2012, travelled on business
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1  Thank LJBaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 19 December 2012

Dear Guest,

We are sorry to not have not your expectations and inconvenience caused. I have taken a note for all your comments and assure to take necessary actions against the same.

I request you to kindly give us another change of service and we promise to exceed your expectations.

Look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

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Additional Information about The Claridges New Delhi

Address: 12 Dr Apj Abdul Kalam Road, New Delhi 110011, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in New Delhi
#14 Romantic Hotel in New Delhi
#22 Spa Hotel in New Delhi
#22 Business Hotel in New Delhi
#27 Luxury Hotel in New Delhi
Price Range: ₹ 9,618 - ₹ 17,707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Claridges New Delhi 5*
Number of rooms: 132
Official Description (provided by the hotel):
The Claridges, New Delhi is located in the heart of Lutyens Delhi. This gracious three-storied hotel is within close proximity of the business districts, diplomatic missions, shopping centres and historical landmarks like the India Gate and Rashtrapati Bhawan. The hotel offers a wide choice of accommodation ranging from well-appointed, deluxe rooms to luxury suites, some with their own private terrace. The rooms are amongst the most spacious in Delhi and are a blend of classic and contemporary styles. ... more   less 
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Also Known As:
The Claridges Hotel New Delhi
Claridges Hotel New Delhi
The Park Hotel Delhi
Claridges New Delhi
Hotel Claridges
Claridges Hotel Delhi
The Claridges Delhi
Claridges India

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