Despite checking-in later than expected (after midnight) there were plenty of helpful staff on hand and we were upgraded to a Club room which was lovely, spacious, light and comfortable, with sofas and plenty of room for the extra bed we requested. Extra towels were brought promptly, the bathroom was large with some lovely toiletries (extra points for having conditioner!) and everything was clean. The decor was simple, subtle and classy and the shower was the best I had in India.
The breakfast also gets top marks (the pancakes were fantastic) and they used the Jade restaurant as the breakfast overspill room which actually made for a lovely dining experience.
The reception staff were helpful at checkout and, even though it was busy, helped me to arrange a fixed price for a taxi to the airport which was lower than usual (as this was the exact change we had left at the end of our trip!)
Whilst our stay was short and we didn't use any other facilities, I wished we had been able to to stay longer, the location was great and the gardens looked inviting. It's not cheap mind...More
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