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“Glorious Past.” 2 of 5 bubbles
Review of The Park New Delhi

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The Park New Delhi
Ranked #58 of 706 Hotels in New Delhi
Saint Louis, Missouri
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Glorious Past.”
2 of 5 bubbles Reviewed 17 April 2012

This was probably a 5 star hotel 30 years ago, now a 2.5-3 star at best. Has not been updated. Food was very very expensive. Buffet was around 1850 rupees per person plus tax, when you can get a very very nice meal for one around 750 rupees at the a Restaurant a 5 minute walk away.
Location is its best selling point. Staff is friendly.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jeetu063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbhijitBose, General Manager at The Park New Delhi, responded to this review, 19 April 2012
Dear Guest,

Thank you for your recent stay at The Park New Delhi and for taking the time to share your valuable feedback with us. We are glad that you found our location convenient and our staff helpful. The Food and Beverage pricing in the hotel is very competitive and is in line with other city hotels in the area. I'm sorry to learn that your experience with us did not meet your expectations. We hope that you will give us an opportunity to be of service to you again. I look forward to welcoming you back to The Park New Delhi.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,667 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (596)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
manchester
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

This hotel was well worth the money, our trip tp Delhi was for 4 different days and this was the best out of the 4 hotels we stayed in. The staff were exceptional and the food matched also. Although epensive, the presentation and delivery of everything was great. The pool was clean and the staff there also ensured that you were wanting nothing. Rooms were clean and tidy with mod cons to be expected. This wasnt pure luxury, but was nice to spend a night. Nice huge comfy bed with plush pillows and soft sheets.
Location is great, little off Connaught place, but easy enough to walk to.

Room Tip: Higher floor = less noise
See more room tips
  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbhijitBose, General Manager at The Park New Delhi, responded to this review, 17 April 2012
Dear Guest,

We greatly appreciate your comments about our guest rooms, amenities and our award winning pool side alfresco restaurant, Aqua (winner of 'Bar with best ambience' by The Times of India) I'm pleased to learn that your time with us was impacted by the personalized attention of our team members. We remain committed to providing our guests with world class hospitality and service which is best in class. I look forward to welcoming you back at The Park New Delhi.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 13 April 2012

I expect more from this hotel . the room is basic not bad nothing special to say expect the air condition was not cooling the room and the bed is too short i am 165 cm hight but still my foot is coming out of the short bed , I found the staff were realy like to help us we arrived there at 5 AM , and the chick in time is 12 pm but they work hard to give us the room at 7:30 . also they try hard to help us in finding some places to visit . every thing here is good to average but in future i prefere to stay in a luxary hotel .

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aisha a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbhijitBose, General Manager at The Park New Delhi, responded to this review, 14 April 2012
Dear Guest,

Thank you for taking the time to share your feedback with us. I am disappointed to learn that your time with us was below the expectation that you have come to expect from The Park New Delhi- Certainly, this is not typical of the high level of service and accommodations for which our hotel is well known and we wish to extend our most sincere apologies for your discomfort and inconvenience. We have noted your concerns and have shared them with the team. We appreciate your bringing them to our attention. I do hope that this unusual experience does not preclude you from choosing to stay with us in future.

I look forward to welcoming you back to The Park New Delhi

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kerala
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 12 April 2012

I was very much looking forward to stay here after the Park Pod experience at Chennai. Location is of advantage but I found the hotel rather unwelcoming.Staff as expected of any Business hotel have no time to interact and they just want you to leave the reception as soon as possible. Breakfast was of a decent spread but nothing to rave about. Rooms were the smallest with a small bathroom. I guess, we shouldn't crib about the room in Central Delhi where space is so scarce- Anyway I may stay some other place next time. Their Discotheque, Agni seems to be very popular among Delhites.Unfortunately I didn't get a chance to experience it.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vinvid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbhijitBose, General Manager at The Park New Delhi, responded to this review, 14 April 2012
Dear Guest,
Thank you for your recent stay at The Park New Delhi and for taking the time to share your feedback with us. I'm sorry to learn that your experience with us did not meet your expectations. Please accept our most sincere apologies on behalf of our team for the issues you experienced during your stay with us.I would like to reassure you that this is not typical of our hotel experience and I wish to express our apologies on behalf of the entire team for your disappointment. I do hope that this isolated experience will not prevent you from visiting us again so that we may reinstate the hotel back to your good favor and demonstrate the warm welcome and exceptional facilities The Park New Delhi is known for.

Please give us an opportunity to be of service to you again. I look forward to welcoming you back to The Park New Delhi.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
111 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

I usually try and stay at all ' The Park' Properties during my Business Trips within th Country , as i find it Welcoming , Safe and Relaxing , I have only stayed once at this Property during one of my business trips . its opposite Jantar Mantar , so a good Hot Spot , close by to the Connaught Place , so lot's of shopping area and Normally Buzzing with Tourist etc A VERY BUSY HOTEL.

Rooms are Good , but could do with a little Touch up with the Decor .. But their Suite is Amazing and i was thankful to the Director Rooms - Nitin Mohan to upgrade me to the Suite. which made my Business Meetings more comfortable .

Breakfast is Okay , Local Taxi's are just at the Hotel Gate's so that even more Comfortable incase you need to rush somewhere .. and there are always Local Rickshaw's buy in a Chilly Weather you need to really take care on this . as i experienced in previous trip to Delhi.

All in All a Good Business and Family Hotel .

Room Tip: Higher Floor's give you a Amazing View of Jantar Mantar, Road Facing .
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank osborne_pimenta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbhijitBose, General Manager at The Park New Delhi, responded to this review, 12 April 2012
Dear Guest,

Thank you for choosing The Park as your preferred choice of hotel during your visit to New Delhi and for providing us with your valuable feedback. Your appreciation about our location, product and service staff is much appreciated. We remain committed to providing our guests with world class hospitality and service, which is best in class.

We offer our guests a choice of various award winning outlets such as Aqua (winner of 'Bar with best ambience' by Times of India), our pool side alfresco restaurant, Agni (winner of the best bar with dancing for four consecutive years by Times of India), is our dynamic and energetic nightclub, Fire, which has been rated as one of the best speciality pan Indian restaurants in the city by Hindustan Times and Mist, our all-day dining restaurant which again has won several awards such as "The best coffee shop award" by HT City

I look forward to meet you in person and welcome you back at The Park New Delhi.

Best Regards,
Abhijit Bose,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in New Delhi
#39 Luxury Hotel in New Delhi
Price range (per night): ₹ 5,961 - ₹ 13,625
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
Hotel The Park Delhi
The Park Hotel New Delhi

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