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“A comfortable stay with excellent service” 5 of 5 bubbles
Review of Taj Palace Hotel

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Taj Palace Hotel
Ranked #5 of 696 Hotels in New Delhi
Certificate of Excellence
New York City, New York
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A comfortable stay with excellent service”
5 of 5 bubbles Reviewed 2 February 2012

It was my first time visiting India and staying at the Taj Palace New Delhi was a great way to get comfortable with the city. The service was above par standards. The staff was very helpful and attentive.

  • Stayed January 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vivian-Ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (448)
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English first
Yorkshire, United Kingdom
Level Contributor
73 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

The Taj Palace is a superb hotel in the diplomatic enclave of New Delhi, as you would expect with a Taj 5 star hotel it has everything in bucket loads and the staff are great. The food is good but you can better and cheaper outside the hotel. some of the rooms and public areas although excellent need a bit of an upgrade. The hotel has shops, bars, spa, pool, in fact you could stay in here without going out for a couple of days. Only draw back is its not in central Delhi and if you use hotel taxi's you will be paying loads of money.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Sanj67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawaii
Level Contributor
634 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

We were upgraded to a club room and it was amazing. Staff very friendly except one person who came to turn down bed and wouldn't leave until he received a tip. Food outstanding. Location is great for walking--away from crowds of people and vehicles, I felt safe walking alone. Location is not great for sightseeing--some distance from all major attractions.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kupunakane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

By far the best experience in any of the Taj properties that I have stayed in globally.

Food is amazing, Service par excellence. Overall, an overwhelming experience.

We stayed at their Taj Club Rooms. Only drawback was their bathrooms. The bathrooms are complete glasswork, which means that one has to drawdown the drapes. Interestingly, that only makes the bathrooms semi-transparent. When one is staying with the family, the room has to be vacated by everyone else before one can use the bathrooms.

That apart, an excellent property (an old one through).

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gauravs2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

The Taj rooms are beautiful. My favorite part of the room is the glassed bathroom with both a tub and a shower.

Service-wise, you are offered fruit and tea or coffee to your room when you first check in, which is a very nice touch.

In regards to the location of the hotel, there isn't much going on around. It is long stretched of roads surrounded by walled in embassy buildings, so there isn't much to look at except for walls.

The hotel is very big with hundreds of rooms, too big for me, but despite this, the overall service manages to make it feel more personal.

One brilliant move on the part of this hotel is the universal power outlets that don't require a power converter (certainly not for American electronics that I had with me). BRILLIANT!

Two negative things: One thing I noticed is that during breakfast, not everyone got the same level of attentiveness and service.

Second negative thing is that at a hotel of this caliber, it is truly irritating to have to be nickeled and dimed in regards to wifi usage. Wifi should be free or already built into the hotel price, not $12 for 24 hours (Jan 20th, 2012). Although the welcome tea is a very, very nice and settling gesture, I would forgo that for free, strong wifi.

Despite this, this is definitely a 5 star hotel, but the two negatives mentioned above and the boring surroundings and the big size of the hotel makes it more of a 4.5 star establishment to me. The hotel is very shielded from the craziness of Delhi outside, which can be a good thing based on your perspective.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tracejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Taj Palace Hotel

Property: Taj Palace Hotel
Address: | Sardar Patel Marg, Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in New Delhi
#3 Romantic Hotel in New Delhi
#7 Family Hotel in New Delhi
#9 Business Hotel in New Delhi
Price range (per night): ₹ 11,595 - ₹ 23,259
Hotel Class:5 star — Taj Palace Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more   less 
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Also Known As:
Taj Palace New Delhi
Hotel Taj Palace
Hotel Taj Mahal Palace
Taj Mahal Hotel Delhi
Taj Mahal Hotel New Delhi
The Taj Mahal Hotel New Delhi
The Taj Mahal Hotel Delhi

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