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“STAFF SUPPORT”

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The Metropolitan Hotel & Spa New Delhi
Ranked #61 of 713 Hotels in New Delhi
Udaipur, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“STAFF SUPPORT”
Reviewed 21 June 2012

I stayed here two nights on official work and was pleasantly surprised by this hotel. Its a clean hotel with friendly staff and plenty of options for eating and drinking. I specially thanks for Mr. ANSHUL GUPTA (Front Office Staff Member) for his supporting & friendly support.Checkin was incredibly fast and efficient which was a really good start for the stay because I arrived late after a long haul flight.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 621harish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 26 June 2012
Dear Guest,

Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We also thank you for special mention of one of our team leader.

Our team will look forward to the pleasure of welcoming you back again

With warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (279)
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Rome, Italy
Level Contributor
87 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 June 2012

I stayed here two nights on business and was pleasantly surprised by this hotel. The price\value ratio is very very good for Delhi and although this is not a "full" service hotel (it only has 2 restaurant, no impressive lobby and limited amenities) for a short a business trip it was excellent.

Checkin was incredibly fast and efficient which was a really good start for the stay because I arrived late after a long haul flight. Throughout the stay the staff were extremely courteous and attentive - from the doormen to housekeeping, reception and the restaurants.

The room seemed very new, not tired and worn. Bathroom was very good with a nice large shower. Everything worked and worked well - hot water, air con, lights etc... Not always the case in India.

I asked for late checkout until 4 pm and they immediately agreed. Very good, considering most places won't do much past 2 pm.

Overall I would definitely stay here again and recommend this hotel. I'm not sure I'd stay a week but for 2-4 nights it is more than fine.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SODA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 13 June 2012
Dear Guest,

Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. .We have three restaurants at our hotel named as Sakura service Japanese Cuisine, Chutney Bar + Tandoor Restaurant- serving Indian Cuisine alongwith an well stocked bar and Zing Serving international cuisine. May be you had visited only 2 restaurants.

Our team will look forward to the pleasure of welcoming you back again

With warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 June 2012

Great location close to Connaught Place, modern, clean hotel with friendly staff and plenty of options for eating and drinking. Breakfast was good with plenty of choices. Japanese restaurant was fantastic, great sushi and salad! Indian restaurant was delicious too and you can't fault the service at this hotel. I also had an Indian massage and the therapist was very good too (although you practically drown in oil!)
I was a bit surprised that an hotel of that standard could not provide a decaffeinated coffee when demanded.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manin82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 13 June 2012
Dear Guest,

Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We are lucky to be located at the heart of the city and its too convenient for our guests.We also thank you for special mention of Breakfast, Japanese Restaurant Sakura, Our Neoveda Spa and services you got from the team.

We apologise regarding the non availability of decaffeinated coffee and now its available at our hotel

Our team will look forward to the pleasure of welcoming you back again

With warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 June 2012

This hotel was without a doubt the best and most luxuary hotel i've ever stayed in. Although it might of been a bit pricey the beds were so so comfortable. So were the pillows as I was tempted to take one home. We only stayed there for 2 nights so I didn't get a chance to use the pool but I used the spa which was very quiet/relaxing. The staff could of been a bit more friendly though. Also I found the food very tasty too. Overall a thumbs up from me.

Room Tip: You don't even need to upgrade to a suite or anything else. Standard rooms are very cosy and ni...
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AARONb99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 13 June 2012
Dear Guest,

Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you.

Our team will look forward to the pleasure of welcoming you back again

With warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 June 2012

I had a reasonable stay at the Metropolitan. Room was OK but certainly not up to a 5 star standard. Breakfast buffet was excellent and the staff were friendly and helpful. I enjoyed the pool. Connaught Place is beyond walking distance although auto rickshaws abundant.

The worst aspect of my stay was persistent construction noise, not just from next door but also involving drilling into the wall of the hotel near my room for most of the day.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ricardo1365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 14 June 2012
Dear Guest,

Thank you for posting your review. We serve wide range of full spreaded buffet breakfast in our Zing restaurant and we are happy to note your liking for it. We are an government approved five star deluxe hotel

We apologise for the inconveneince caused to you due to maintenance work on the floor.

Will request you to visit us again for an better experience of our hospitality and professionalism

With warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Metropolitan Hotel & Spa New Delhi

Property: The Metropolitan Hotel & Spa New Delhi
Address: Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Family Hotel in New Delhi
#36 Spa Hotel in New Delhi
#40 Luxury Hotel in New Delhi
#44 Romantic Hotel in New Delhi
#50 Business Hotel in New Delhi
Price range (per night): ₹ 5,814 - ₹ 10,529
Hotel Class:5 star — The Metropolitan Hotel & Spa New Delhi 5*
Number of rooms: 178
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan-Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met & all its Outlets Sakura, Zing, Chutney Bar + Tandoor Restaurant, NeoVeda Spa have been awarded with Certificate of Excellence 2015 by Tripadvisor, Highly Commended Spa Hotel India 2016 & Best Sustainable Hotel India 2016 by International Hotel Awards,Excellence in Hospitality Industry 2016 by International Quality Awards,Powering Global Travel Award 2015 by GTA, Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met's passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
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Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel Nikko Delhi
Metropolitan Hotel New Delhi

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