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“An enjoyable stay in the heart of Delhi” 5 of 5 bubbles
Review of ITC Maurya, New Delhi

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ITC Maurya, New Delhi
Ranked #11 of 706 Hotels in New Delhi
Certificate of Excellence
Los Gatos, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“An enjoyable stay in the heart of Delhi”
5 of 5 bubbles Reviewed 13 April 2012

This is the first time I stayed here since it changed from Maurya Sheraton to ITC Maurya and I was pleasantly surprised. The experience from the time of entry into the hotel premises until the time of departure was great. The dining experience in three restaurants I brought my guests was wonderful.
The location of the Hotel is very central for doing any work in Delhi.. I had the pleasant surprise of finding that two IPL teams were also staying there.

Stayed April 2012, travelled on business
Helpful?
1 Thank kgsaxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (516)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
Corona, California
Level Contributor
186 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

The ITC Maurya is one of those hotels that everyone must try at least once in a lifetime! I recently traveled in India and found this hotel in the heart of Delhi to be simply outstanding! From the moment I walked into the lobby until I bid them farewell three days later, the service could not have been better! I was met by Sofia Kumar, escorted to my room, given tea and cookies with chocolate inside. When Sofia found I liked chocolate, I had more cookies, chocolate brownies, and an invitation to ask for anything more I might want. The room it self was fantastic! I was on the Eva floor (for women traveling alone) in the Tower. Comfortable bed, well-appointed furnishings, lovely robes (silk and terry cloth) for my comfort, tea and aroma therapy lotions and more. After I checked in and was settled, I left for some sightseeing. Upon my return was a bouquet of beautiful flowers! The head floor housekeeper and Sofia checked in with me morning and evening to see if there was anything I needed. Sofia made recommendations for sightseeing and food. As I checked out, Sofia was there to give me a hug and wish me a safe journey. I truly felt like I was the only one who mattered! The 28th floor of the Tower is open for a wonderful breakfast (American and Asian). In the evening cocktails and hors d'oeurves are served for guests from 6-8 PM. What a lovely way to end the day with a relaxing glass of wine or an international beer. While there I enjoyed the Bukhara Restaurant one evening and found the same excellent service as the rest of the hotel. Great food and attention to every detail. Throughout the entire hotel there are fresh flowers that are attended to each day. They are beautiful, very fragrant and contributed to the ambiance of the entire stay. What a wonderful stay and one I will repeat if I return to India in the future

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JanetWK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

I travel to India average 3 times a year to different parts of the country stay in different hotels with very different experience. When I travel Delhi, I stay at the ITC Maurya on Diplomatic enclave, they make me feel too welcoming as if this place belongs to me as my second luxurious home. There is nothing I can say good about this hotel, but I have to honestly say "the BEST" in India. I have been staying at this property for the past almost twenty years, always find the best. Keep it up and thanks to all your corner to corner team members works tirelessly. .
Sudhanshu (Dan) Shekhar, Toronto, Canada.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danshekhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnandRaoGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 13 April 2012
"Dear Valued Reviewer,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anand Rao
General Manager – ITC Maurya "
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

I began a trip to North Central India at this hotel. It was a perfect place to start: rooms were well appointed, the king bed was comfortable, the silk and cloth robes were a nice touch and the breakfast was outstanding. Another plus was the Bukhara restaurant---after a long day of sight seeing, it was nice to be able to eat at a very good restaurant in the hotel.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnandRaoGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 13 April 2012
"Dear Valued Reviewer,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel and enjoyed your meal at Bukhara. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anand Rao
General Manager – ITC Maurya
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 April 2012

I am in Oil & Gas exploration, travel extensively all over the world. I have been traveling to Delhi, India 6-7 times every year for last 6 years and every time, I have stayed at ITC Maurya. I really have to work very hard to identify anything that is less that 'Excellent' in this hotel. Be its customer service, its food, cleanliness, promptness - they have really set the standard. Shikha Tejpal works at ITC Maurya and I know her for last 4 years. She is the finest representative that I have seen. The way she carries herself, the utmost care she takes for hotel guests, the amount of detail she gets into - just unbelievable. Very smart, polite, friendly - I really don't have enough words to praise her. Few others who will match her skills and ability are Neha, Mani, Dayaram, Chakravarty, Kamal and several others. These are few people for whom I keep going back to Maurya. God bless them. I highly recommend everybody to stay at ITC Maurya whenever they visit Delhi.
Kaushik Roy

Room Tip: Get in touch with Shikha Tejpal
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kaushik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Diplomatic Enclave, Sardar Patel Marg, New Delhi 110 021, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#9 Luxury Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
Price range (per night): ₹ 13,036 - ₹ 22,075
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
Reservation Options:
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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