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All reviews close to the airport free shuttle early morning flight overnight stay between flights short stay international airport breakfast buffet comfortable stay business trip room service is metro station special thanks aerocity transit delhi hospitality
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Reviewed 5 April 2018

New Delhi is a huge city, where this hotel located near to International airport makes arriving to and leaving from New Delhi less hassle, or almost hassle free. Compares to if you need to travel across the city to reach airport. The reason of this feedback is, the ground staffs are always at a very professional level, and ready to offer help. I had a late flight once and to request for a late check out was on spot. Some hotel will tell you , 'I will check with my supervisor... ' . On the last visit, I even have my fellow traveler to sign up the membership. Hotel breakfast, to my liking, excellent. Although the price level of this hotel is not at the low side, which I would believe, this hotel is located in the capitol city of India and near airport. My first choice of hotel in New Delhi.

Room Tip: no preference.
  • Stayed: March 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank nicsg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijoy_HM, General Manager at ibis New Delhi Aerocity, responded to this reviewResponded 7 April 2018

Thank you for great review nicsg2015! The team is motivated for your valued rating on our services, its an accolade for each one of us.
Do visit us soon we are here for you, you and only you.

Kind regards
Bijoy Sengupta

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Reviewed 5 April 2018

This was your typical Ibis hotel, compact, clean, economical and functional but after 3 weeks of Rajasthan - sheer luxury! Not that we disliked our Indian adventure- we loved it - it's just that 21 days of intermittent power, intermittent water (hot or cold) and intermittent interpretations of cleanliness did take it's toll. This could be an Ibis in London or Sydney - all basic comforts taken care of and glorious hot and strong showers. Check-in was quick and smooth after a very short taxi ride from the airport, and the hotel breakfast excellent. Security is a bit heavy but that appears to be the norm at all the Aerocity Hotels. Will definitely use it next time.

Room Tip: We got the breakfast deal and it was one of the best breakfasts of the trip.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijoy_HM, General Manager at ibis New Delhi Aerocity, responded to this reviewResponded 7 April 2018

Thank you for your review Tony F!

We are glad that we were your part before you winded up your tour in India. Its so enthusiastic for us that you have found our services yielding.

The team is enthusiastic to welcome you back.

At ibis Aerocity we are here for you, you and only you.

Kind regards,
Bijoy Sengupta

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Reviewed 4 April 2018

Breakfast was good.Neelam was kind of dinning area person but not helpful and just ignored even if you ask for something
Annvansh was very helpful and had a nice talk with him.
Room very small and place to keep and bags..bathroom is small and like on plane
Had no shaving kit, extra pillows, dental kits etc etc..ordered and they brought them in 5 mins
2 bottle of water everyday
WiFi available

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank aziz005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijoy_HM, General Manager at ibis New Delhi Aerocity, responded to this reviewResponded 7 April 2018

Thank you for your review aziz005!

Your feedback is very constructive, we are so glad that you recognized our staff on positive notes and highlighted improvement areas.

ibis rooms worldwide are of same size offering similar amenities to ensure consistency of the product. Being a part of Accorhotels, we have other brands such as Pullman and Novotel offering larger size rooms with additional facilities. Do experience one of these brands on your next visit to delhi.

Kind regards,

Bijoy Sengupta


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Reviewed 4 April 2018 via mobile

We needed a hotel close to the airport for a VERY early flight to Kerala and this place ticked all the boxes. Quick check in, interconnected rooms, helpful staff, clean, and a nice packed breakfast to take with us.

Stayed: April 2018, travelled with family
Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijoy_HM, General Manager at ibis New Delhi Aerocity, responded to this reviewResponded 7 April 2018

We are glad Phil W, your review is an accolade for us.

Thanks the staff feels valued for your publication and rating.

We are already missing you and enthusiast to welcome you back.

Kind regards

Bijoy Sengupta

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Reviewed 3 April 2018

This was our second visit to this hotel - that must be a recommendation. It is clean and comfortable. It is also very convenient for the airport and there is a free taxi service to the terminals. Dinner is very acceptable although one would not describe the restaurant as 'cosy' or 'atmospheric'! Breakfast is also served in the same area. Once again the menu was very good although there was a long queue for eggs to be cooked on the morning we were there. In general the staff were friendly and helpful. We would use the hotel again when flying out of Delhi.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Poppadoc5748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijoy_HM, General Manager at ibis New Delhi Aerocity, responded to this reviewResponded 7 April 2018

Thanks for your review on trip advisor Poppadoc5748!

We are glad you choose us again. Your recommendation is an accolade for us.

The staff is enthusiast to welcome you back again. When are you staying with us again before flying out of Delhi.

We are not able to trace your details from your trip advisor profile and would therefore request you to share your name and reservation confirmation, to plan an immaculate arrival for you.

Kind Regards

Bijoy Sengupta
H7484-om@accor.com

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