The only plus point is that the hotel is in Aerocity. Ibis Aerocity doesn't maintain standard of Ibis or Accor hotels. Check in was smooth and fast and the reception people were efficient. I told them to update my Accor number with my room but that stay was not updated.
The rooms are small and with small bathrooms. The cleanliness is maintained and bed was comfortable. But I faced issue in bathroom of my room and I called housekeeping two times and the issue was not resolved. The flush of toilet was running continuously in my room and also in one of other room in which my family was staying. The staff was also not well trained. They entered the room with dirty shoes and even put the tools on washbasin near towels. They even don't bothered to clean the bathroom after half resolved issue. Hotel staff should be trained to cater customers.
The food at restaurant was good and I liked the choices. The staff at buffet dinner were really efficient and smiling. I was happy with their services.
Overall average hotel.More
- Free Parking
- Breakfast included