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“Amazingly nice hotel- in Good Location.”

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Country Inn & Suites by Carlson Saket, New Delhi
Ranked #66 of 707 Hotels in New Delhi
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazingly nice hotel- in Good Location.”
Reviewed 10 February 2012

So was here with my friend in January for 6 nights at the beginning and end of my stay in Delhi.

Overall the hotel itself is very good, great rooms, great service and the location is awesome. Everything is near mall, shopping, entertainment, night life. Granted that Saket is a very posh, clean part of Delhi but as a tourist I found it too good from all the action. Historical palaces, shopping, hand out, traffic problem everything is just walk-in from the Hotel. There is lots of things to do in the surrounding areas of the hotel.
Check in: Very smooth and prompt. As you enter the hotel the staff greets you with garlands and a vermillion ‘tikka’ on your forehead. You don’t queue up at the front desk check in happens in your room where you are escorted to by a member of the front desk.

The Lobby: Is very well decorated, but is way too small for a hotel this size!

The room: Very well appointed, good room. We had twin beds which were very comfy, the duvet was so good. The room had a tea/coffee maker, an LCD TV, DVD. They provide complimentary WIFI, fruits in the room every day and Indian Chocolates in the evening when they turn down the room.

The bathroom: Probably the fine size as the room! All made with marble and finishing. The bathroom had a standing shower cubicle, one sinks and a toilet. The bathroom is very well equipped with the regular 5* amenities and complimentary goodies.

Breakfast: Breakfast is served at the MOSAIC. They serve a good choice of Indian and continental items. My friend was annoyed that they didn’t serve exotic fruits for breakfast.

I would recommend booking directly with the hotel, I managed to get a good deal and get membership card form Carlson and earn points, which I can used in my next visit of Carlson hotel around the world. As I said, the hotel itself is grand and the staff was always ready to help, the service was top notch.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Navin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
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English first
Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2012

The location of the hotel is great - just behind Select Citywalk, which is now one of Delhi's more happening and interesting malls.

The hotel leaves a lot to be desired.

First the good part - Rooms are new and clean.

The Bad
1. Service is terrible - the staff seems to have no training at all in running / working at a hotel (e.g., I asked for coffee at breakfast and that came after 15 mins with 10 people having breakfast, no one knew what an adapter for an iPhone was.... and some others). Its not that people are unfriendly/unhelpful, they just dont know.
2. There is no heating in the rooms !! Its Feb 1st in Delhi, the night temperature is close to 10C and there is no heating - after suffering for a night, when I called they came up with a room heater !! In a hotel !!
3. Room service (and food) arent great - I ordered 2 dishes off their menu - was called after 10 minutes to say that one wasnt available. And what I did get was very ordinary indeed.

Guess they need to shape up to make the most of their location ....

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SnRudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 31 January 2012

Hotel located just behind Saket Select Citywalk mall. That makes it the most happening place to be in the evening on any day. You have a great option for food, drinks and entertainment. So all round package if you are looking to relax and enjoy a good evening, This is the place to stay.

The hotel is new, opened just a few day/ week ago. Reception and lobby is just sufficient to enter, register and walk into your room. No great place to hang about. But the staff is efficient so that they ensure you get registered fast. Once the check in is done, you can reach the rooms. You can choose, non smoking rooms, which is just perfect. The rooms are a bit small but make up for the size by their efficient layout. House keeping and room service is also good, but has scope for improvement. Hopefully as the staff settles down things will be great.

Food is good in the hotel. They have to serve good food if they have to avoid you from exploring outside where you have all the variety and options.

Go for the venue and service. You will love staying at this brand new hotel in a place where you have many other options.

Room Tip: non smoking rooms have a great air quality and will be appreciated.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sachin196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Carlson Saket, New Delhi

Property: Country Inn & Suites by Carlson Saket, New Delhi
Address: Dlf South Court A1 | District Centre, Saket, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 707 Hotels in New Delhi
Price range (per night): ₹ 5,572 - ₹ 8,163
Hotel Class:3.5 star — Country Inn & Suites by Carlson Saket, New Delhi 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
The all-new Country Inn Saket New Delhi hotel offers excellent services and a strategic location in the city's stylish shopping and entertainment centre, DLF South Court, Saket. This hotel's premier amenities include complimentary high-speed Internet,on-site dining with free breakfast, and on-site conference facilities. Situated only 18 kms from the New Delhi Railway Station and 22 km from the International Airport, the hotel is also conveniently located near major attractions and business districts. Combining an upscale ambiance with excellent service and location, Country Inn stands among the very best Saket hotels in New Delhi. ... more   less 
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