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“Small but luxury”

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juSTa Panchsheel Park, New Delhi
Ranked #50 of 716 Hotels in New Delhi
Delhi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Small but luxury”
Reviewed 6 August 2012

My First visit to JuSTa The Residence Panshcheel Park was excellent. Everything is perfect. Perfect Location, ambiance, Food , Services and total value for my money. I observed that this hotel is very cute service very prompt and above all there was a personal care extended to us right from manager to room boys.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank aisha_ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manish K, Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 17 October 2012
Dear Guest

Thank you for your valuable feedback. We welcome and appreciate the same. Your valued feedback help us to to re-invent new ways to strive for higher customer satisfaction. I have shared your comments with our team and we are happy to know that you had a pleasant stay with us. We also have hotels in Bangalore, Hyderabad and Rajasthan. Please do let us know next time you plan a visit and we would be happy to have you stay with us.


Warm Regards
Manish Kumar
Asst. Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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602 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Hepburn Springs, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2012

This is a hidden secret in Delhi, where good quality hotels can be extremely expensive and inpersonal. This small hotel was a pleasure to stay in. The rooms were average size, but very well decorated and appointed. The breakfast buffet was great. The real treat here is the staff. They are all extremely professional and friendly and go out of their way to please. I'll be coming back!

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TimCansfieldSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manish K, Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 17 October 2012
Dear Guest

Thank you for your valuable feedback. We welcome and appreciate the same. Your valued feedback help us to to re-invent new ways to strive for higher customer satisfaction. I have shared your comments with our team and we are happy to know that you had a pleasant stay with us. We also have hotels in Bangalore, Hyderabad and Rajasthan. Please do let us know next time you plan a visit and we would be happy to have you stay with us.


Warm Regards
Manish Kumar
Asst. Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 July 2012

I must say that the hotel exceeded my expectations on all counts. Most credit goes to the service. All the staff were very friendly and helpful.

I actually stayed at two of their branches in Delhi (Gurgaon and Panchsheel park) within a gap of one week. THe hotel staff gladly agreed to move my baggage from one location to the other. I was hapy to find my bags at the Panchsheel branh upon my arrival saving me a lot of trouble.

I was traveling with my family and was automatically upgraded to a suite. ROom was fantastic and kids loved it. Breakfast was good too.

The only thing that I can complain was the shaky internet connection - it dropped ocasionally and came back. really annoying but not a major disruption to work.

Overall, it was a very pleasant stay! I would happily recommend it to friends and colleagues.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SaleemIrphan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manish K, Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 17 October 2012
Dear Guest

Thank you for your valuable feedback. We welcome and appreciate the same. Your valued feedback help us to to re-invent new ways to strive for higher customer satisfaction. I have shared your comments with our team and we are happy to know that you had a pleasant stay with us. We have made serious note of your feedback regarding internet connectivity & assure you that this has been taken care to provide you a better experience during your future visits. We also have hotels in Bangalore, Hyderabad and Rajasthan. Please do let us know next time you plan a visit and we would be happy to have you stay with us.


Warm Regards
Manish Kumar
Asst. Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2012

This hotel is a far cry from their propoerty in Bangalore (MG Road) upon which I had based my New Dehli hotel choice on. The fittings and furnishings are bit weathered and require a revamp.

I had booked a luxury 2 double bed room, which they gave me only after I complained.
The bathrooms leave alot to be desired. There are open vents which in 46 degree heat make it extremely uncomfortable. They have tacky shower curtains. For the 4 nights that I stayed at the hotel, we had no hot water, i complained but nothing was done. The bathroom amenities seem to be refills as apposed to new bottles as a result the containers look old and dirty.

The air condition unit in our room (an old domestic type) leaked pools of water onto our bedroom floor and the dripping sound kept us awake. We complained however all they could do was mop up the water. Our linen was not changed in the 4 days.
The rooms also had a very strong chemical smell, very dissapointing to enter a room like this after a long day.
We found the hotel management and the afternoon front desk staff to be insincere with their pleasantries and were rather stroppy, as 2 females travelling together, we felt uncomfortable. Also felt that they were trying to "milk" us in the charges of additional services, seemed to based on their whim and we always had to negotiate. Does not make sense for a hotel.

The food in the restaurant was good and the restaurant staff were very effecient and friendly.
The restaurant needs a revamp though, they have dozens of holes in the walls from previous paintings. The sales executive was good and helped us alot with places to visit.

Overall i would not go back to this hotel, it does not live up to the "luxury" they promise and was my worse experience on my Indian trip.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Laila I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houten, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2012

We stayed just one short night (10 in the evening till 5 in the morning) but there was good service in that short period.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelhofstee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 24 June 2012
Dear Guest

Thank you for your feedback. We welcome and appreciate the same. Your valued feedback help us to re-engineer ourselves and re-invent ways to strive for higher customer satisfaction. I have shared your comments with our team and we are happy to know that you had a pleasant stay with us. We also have hotels in Bangalore, Hyderabad and Rajasthan. Please do let us know next time you plan a visit and we would be happy to have you stay with us.


Warm Regards
Manish Kumar
Asst. Operation Manager
assistantmanager.pp@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Panchsheel Park, New Delhi

Property: juSTa Panchsheel Park, New Delhi
Address: S-362 | Panchsheel Park, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Family Hotel in New Delhi
#25 Business Hotel in New Delhi
Price range (per night): ₹ 2,847 - ₹ 8,993
Hotel Class:3.5 star — juSTa Panchsheel Park, New Delhi 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
jüSTa Panchsheel Park is at New Delhi. This Delhi budget hotel is located in the posh locality Pancheel Park in South Delhi. The Domestic Airport is 14km away and the International airport is 18 km away. The nearest railway station is at Nizammudin just 9 km away. Location: Located exclusively in Panchsheel Park on the Outer Ring Road of South Delhi, jüSTa - The Residence is within close proximity of Nehru Place, Okhla and Saket, entertainment malls, five star hotels and various specialty restaurants. Building FeaturejüSTa - The Residence has twenty spacious Luxury rooms and four suites. The interiors have been designed by fashion designer Deepika Govind who is known for her understated luxury & exquisite detailing. Done with wooden flooring, Italian marble, walnut and beach wood furniture, silk curtains, 350 thread count Linen, Micro fiber pillows, Egyptian cotton duvets and handpicked original art work. As one of our esteemed guests, you enjoy a refreshing touch of class and comfort. Apart from rooms and a multi-cuisine restaurant, serving full elaborate buffet breakfast and an ala carte menu is available throughout the day. We at jüSTa assure you of a comfortable stay an uncompromising service and a warm smile, the reason for you seeking us out in the genre of other Small Luxury Hotels across the country. •Rooms: American King Size Beds with Snoozer Mattress, Wardrobes with Electronic Safe, Working Desk with Table Lamps, Mini Bar, Tea & Coffee Making Facility, Telephones with Direct Dial, Herb-Line bath products, DVD Player, Satellite Cable Television with choice of select international channels•Dining: Multi-Cuisine Restaurant, serves American buffet breakfast, choice of Continental, South & North Indian & Chinese Cuisines. Room Service - 24 Hours•Meeting & Conferences: Board Room with up to 20 members seating capacity. Lounge & Banqueting Space•Safety & Security: Round the clock security, CCTV Surveillance in Public Areas, Basic Medical Kit and First Aid Box, Smoke Detectors & Alarms Signals, Fire extinguishers, Exit Signage throughout the hotel, Manned Car Parks•Travel Services: Airport as well as Office Transfers by hotel car Air Ticket bookings and Re-confirmation? Foreign Currency Exchange assistance, Concierge Services•Power Back Up•Laundry Service with option of same day express delivery•24 hours doctor on call with hospital tie ups•Wi-Fi & Hard-Wired Internet Access ... more   less 
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Also Known As:
Justa The Residence Panshcheel Park Hotel New Delhi

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