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“Great Property and good service”

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Crowne Plaza New Delhi Rohini
Ranked #15 of 707 Hotels in New Delhi
Certificate of Excellence
Jamshedpur
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Property and good service”
Reviewed 25 January 2012

I'm a regular traveler to Delhi and have been staying at Hyatt. I got to know about this property from priorityclub.com as I'm a member. I tried this hotel once and have been a regular for last one year. It offers good value, large rooms, good food and service. Though staff need some training but being a new property this is understandable. Lobby Bar is good and Chinese is worth trying.

Room Tip: Rooms facing backward are quieter
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dillzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madhurmadaan, Public Relations Manager at Crowne Plaza New Delhi Rohini, responded to this review, 7 February 2012
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini !!

We are delighted to understand that you are very impressed with our hotel and the services we offer, with guestroom facilities and food in particular. We feel proud to be your ‘preferred’ hotel and you have been our regular esteemed guest.

We are a new hotel and our team of dedicated professionals is working hard to make Crowne Plaza New Delhi Rohini the North West Delhi’s preferred destination to meet and celebrate.

Best Regards,
Madhur Madaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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523 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 January 2012

I stayed here on a family vacation to Delhi in January. We loved our stay - the service, food (Mosaic was a great restaurant for its breakfast buffet, and a la carte lunch and dinner), amenities and rooms were all top notch. The hotel seems brand spanking new, and the rooms were modern, very clean and on par with any 5-star hotel we've stayed at in the US or Europe. There were only 2 downsides: (1) our room was pretty close to the bar/discotheque, so it was fairly noisy till well into the night (we had ear plugs and were exhausted from sightseeing and jet lag, so we had no problems sleeping - but I could see how others would be bothered by the noise) and (2) the distance to the usual sightseeing/shopping spots in Delhi were pretty distant from Rohini. Despite these minor drawbacks, I would highly recommend the Crowne Plaza Rohini to anyone traveling to Delhi. Great rooms, service, food and amenities.

Room Tip: If it's possible to get a room that's far away from the bar/disco - I would recommend asking...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFWTraveler78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madhurmadaan, Public Relations Manager at Crowne Plaza New Delhi Rohini, responded to this review, 7 February 2012
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini !!

At the outset, please accept our sincere gratitude for choosing to stay at our hotel with your family this month. We feel extremely delighted to know that you found our warm service, room amenities and restaurants were unmatched and they exceeded your expectations.

We understand that the efforts by our team made you choose the fond memories over the discomfort. We assure you that we’ll take the necessary steps to make your future experiences even better.

Please allow us to showcase our warm hospitality to you and your near ones, again soon.

Best Regards,
Madhur Madaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
287 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 15 January 2012

The hotel is probably the best in the area of rohini and offers a good hotel experience. the pluses include good rooms, good service, excellent premium retail shopping options next door and a reasonable price for all this. the problem i saw was the location. only when u need to have some work accomplished in northern delhi or if you are looking for a good hotel in rohini and surrounding areas will i reccomend this.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prateek_mittal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madhurmadaan, Public Relations Manager at Crowne Plaza New Delhi Rohini, responded to this review, 28 January 2012
Dear Guest,

Thank you very much for sharing your feedback on your experience at the recent visit to our hotel.

We are delighted to know that you were impressed by the hospitality extended by the hotel team. We would like to mention here that our hotel is strategically located in North West Delhi and in no time, has become the preferred destination to meet and celebrate. It is surrounded by attractive entertainment options like shopping mall, amusement park etc. and we are located amidst renowned educational institutes and super specialty hospitals as well. The well managed road network with the city centre and the Delhi Metro connectivity further adds to the guest’s convenience.

We thank you for your first visit and would like to welcome you again, soon.

Best regards,
Madhur Madaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redbourn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 January 2012

We stayed at this hotel for just one night on our way home. We enjoyed it so much that we decided to skip the last day sightseeing and just relax at the hotel. Our flight was late at night and we were quite impressed by the fact that we were allowed to stay until 6 pm free of charge. The room was exceptionally clean, tastfully furnished, modern and very very comfortable with a great view. It was one of the best hotels we ever stayed in. Great experience. The main restaurant did not meet our expectaions though. It was OK, but the food was overpriced and not very tasty, though the ingredients seemed to be of a high quality.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irenebond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madhurmadaan, Public Relations Manager at Crowne Plaza New Delhi Rohini, responded to this review, 16 January 2012
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini !!

We thank you very much for sharing your pleasant experience of a comfortable stay at our hotel.

We are delighted to know that you were quite impressed by the hotel facilities especially the guestroom. We feel proud to exceed your expectations and being rated as the ‘one of the best hotels you’ve stayed in’.

We would like to share that we have now introduced attractive food promotions at our restaurants and we request you to dine again with your family for a great dining experience.

We look forward to welcoming you.

Best Regards,
Madhur Madaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
World-wide Traveller
Level Contributor
143 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 2 January 2012

You receive total luxury for a very reasonable price, compared to the other options downtown. Rooms and facilities are top notch, really modern and luxurious with all the perks. Staff is incredibly friendly, not the tip-begging type which I had to face in many hotels of India (even luxury hotel downtown Delhi). Room has see-through bathroom, and is of the most modern design. I really recommend the buffet of the lobby restaurant, absolutely fantastic and diversified (OK, no lobster or oysters, but dishes are well prepared and often original, and the deserts are to die for), in a spectacular settings. The Connections bar is also very trendy.
Now the location is quite ugly. You walk 7 minutes to the metro through an unappetizing road. The metro is convenient outside peak hours, you are at the terminus so you get a seat for the 50 minutes trip to India Gate. From there, you book a rickshaw and you can visit most of the touristic places during the day. So tourists who long for some luxury at reasonable price and wish to visit a bit can take this option, if you do not mind the long metro trip.
2 small things to complain about:
- Internet: I do not mind paying for a good internet, but we always had problems connecting, they try to help us and do not charge when we had problems, but definitively this has to be resolved for a business hotel.
- At some time staff was shouting in the corridor at 5 and 6 am. They got the surprise of seeing me in my pijama coming out of the room very unhappy. The reaction of the staff who saw me was to shout to the other guy at the other end of the corridor to shut up... that was funny. Obviously I complained to Management and it was much quieter the following nights.
Ah, it is cold during winter and they do not have central heating, but just call them for a space heater.
Altogether, it was an excellent stay and some well deserved luxury in a country where many hotels may offer grandiose palatial surroundings, but with glorified hostel rooms.

Room Tip: Ask for a view on the convention center, better than a view on the surrounding wasteland.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeanLouisV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madhurmadaan, Public Relations Manager at Crowne Plaza New Delhi Rohini, responded to this review, 28 January 2012
Dear Guest,

We thank you for taking out time and sharing your valuable feedback with us. Your comments have been shared with the hotel team and we are taking them very seriously.

We are glad to know that you liked the guestroom, the food at the all-day dining restaurant and the hospitable staff. Since we are located at a comfortable distance from the city centre, the hotel is very well connected by road and the Delhi Metro.

Your thoughts are highly appreciated and we are delighted to know that you had an overall great stay.

We look forward to welcoming you very soon.

Best Regards,
Madhur Madaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza New Delhi Rohini

Property: Crowne Plaza New Delhi Rohini
Address: Twin District Centre, Sector 10, Rohini, New Delhi 110085, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 707 Hotels in New Delhi
Price range (per night): ₹ 6,154 - ₹ 11,595
Hotel Class:5 star — Crowne Plaza New Delhi Rohini 5*
Number of rooms: 183
Official Description (provided by the hotel):
A promising landmark of North West Delhi, Crowne Plaza New Delhi Rohini offers facilities and amenities ensuring seamless conduct of business requirements, by extending warm service to business and leisure travellers. The hotel has 50,750 sq. ft. meeting space, one of the largest in Delhi/NCR, with an attractive choice of indoor / outdoor venues. These venues are ideal for conferences, events, weddings and other social functions accommodating up to 2000 people. The 183-room hotel offers modern in-room facilities along with a wide range of dining and relaxation options. The hotel has an award winning Indian specialty restaurant, Spice Art, an all-day dining restaurant, Mosaic, a bar ConneXions with an exclusive wine cellar and a pastry shop, Deli. It also has a relaxation spa, Adya (specializing in Asian and European therapies) comprising of therapy rooms, a unisex salon, a well-equipped gym and an outdoor swimming pool. The hotel's close proximity to shopping complexes, local entertainment attractions and educational institutions makes it the North West Delhi’s preferred destination to meet and celebrate. ... more   less 
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