I, like many other travelerers it seems, booked this hotel based on the brilliant reviews on this website. Too bad, that I did not realise that all the 5 star reviews had been given by users who have not submitted any other material on this website. I am absolutely convinced that these people / this person is someone working for West Inn hotel.
In reality the place is horrible. When me and my friend stayed at West Inn, we
-found that the bedlinen had not been washed, there were stains and pubic hair in them
-could not use the balcony of our room because it was completely and thorougly covered by birds' excrements.
-found the staff friendly in the first place, but soon realised that they were heavily trying to persuade us to buy some more travel services from them, to book accommodation to elsewhere in India from them etc. They managed to make us hire a taxi from them, only to realise that the driver was reluctant to take us to many places to India and only wanted to take us to 'the owner of the hotel' or something, to discuss our further plans in India. When we refused and got back to our hotel, we received an angry phone call from someone working for the hotel, asking for an explanation, why we had not gone to that travel shop. (Obviously, we had never agreed to go there)
The only reason we stayed in this hotel for this one night was that we had paid for this beforehand already, and we tired to go and look for anything else.
All in all, I recommend everyone to stay away from this place. If in doubt, check out the reviews on this website, from users who have submitted many reviews, not from the ones who have only posted one.. then you should get a clearer picture of this hotel.