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“Uninviting, arrogant & cold staff - not worth the hype at all !”
Review of Tea Lounge

Tea Lounge
Ranked #9 of 19 Nightlife in New Delhi
Attraction details
Reviewed 7 May 2013 via mobile

Visited the tea long with rather inflated expectations. Turned out to be a huge let down - haven't come across a more cold ( read unwelcoming & non cooperative) staff ever. Arranging for a seating for 8 people was supposedly not possible on an afternoon, despite having it practically empty. Guess what - you were asked to shift to another cafe in the hotel !!
Worst, the range of tea / coffee might be expansive, they certainly weren't upto the standards.
Wouldn't recommend.

2  Thank Amit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Tea Lounge, responded to this reviewResponded 20 May 2014

Dear Guest,

Greetings from Taj Palace, New Delhi!

We have noted your feedback and regret the inconvenience caused to you during your visit to the Tea Lounge.

We have taken note of all the shortcomings as mentioned by you and had conveyed the same to the concerned Head of Department to take corrective steps to ensure that our guests have a pleasant and memorable experience.

We hope you will forgive us this lapse and give us another chance to make amends wherein we will ensure that you experience the true Taj hospitality that we are known for.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (13)
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11 - 13 of 13 reviews

Reviewed 6 March 2013

Great ambience with positive influence of Taj standrad. Staff hospitality is worth a mention. Sitting space available outside near garden gives enough opportunity to have a good meeting. Little expensive but Worth a visit.

3  Thank TPsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Tea Lounge, responded to this reviewResponded 13 May 2014

Dear Guest,

Greetings from Taj Palace, New Delhi!

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at the Tea Lounge and we look forward to welcoming you again.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2011

A lovely lounge with inviting looking baked goods was over extended when we were there and the service was slow, prices high.

1  Thank mjrg59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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