We as a group of four family members had the opportunity of touring Rajasthan and Agra as suggested and designed by Trinetra Tours In December 2021 for thirteen days. We did not know what to expect as it was a mixture air, Train and car travel. Simply stated what we experienced was beyond our expectations. Every stage of the tour was conducted precisely as described in the itinerary; in a friendly yet professional manner. Their local team members were present before we even arrived at the designated stops, facilitating checking into hotel and explaining in detail all the planned activities at that stop. The car drivers were always punctual and polite and well informed about local roads and traffic situations, kept cars clean and drive safely. Tour Guides selected by Trinetra tours were fabulous, well informed , friendly and took time to explain local customs & traditions when asked.
Trinetra Tours pricing is reasonable and as a total package provides unsurpassed value.
In my opinion Trinetra Tours customer service should be gold standard for the industry and for others to emulate. The president and CEO's vision of how customer service should be permeates through out the organization and its members.
I hope I can travel with them many more times in future. I recommend them unreservedly.