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“Top Class Service, Lovely People, Excellent Trip”
Review of Trinetra Tours

Trinetra Tours
Ranked #20 of 870 Tours in New Delhi
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: We are based in Delhi and offer a variety of tours in Delhi and from Delhi to several destinations. Our tours tend to get beneath the surface of the destination to explore less known and unique aspects. Various elements are combined to give guests the option of a complete experience - Ayurvedic massages, walks along the back of beyond regions, contact with families, home visits and dinner with families, witnessing performing arts, theater, etc. All these and more fit into the scheme of our tours that bring to our guests a feel and a sense of fulfillment. The guiding principle of our tours are a genuine interest in the guest, right knowledge and true intentions to serve with our heart.
Useful Information: Activities for older children
Reviewed 5 May 2018

The service provided by Trinetra was superb on every level, ensuring that our holiday was everything we hoped for, and more. We found Trinetra via Trip Advisor and they were quick to respond to our initial enquiry, including providing us with contacts for previous customers so we could get a 'reference'; they were exceptionally courteous and helpful from the word go and easily understood (and anticipated) what kind of holiday we were looking for. Having given them some idea of the places we'd like to visit in a 2 week tour (in India and Nepal), Mahendra, Praveen and Rohit put together a comprehensive itinerary, including hotel and activity suggestions.Having negotiated one or two adjustments (they were more than happy to take on board changes we wanted to make, such as going to a Home Stay instead of a hotel in Agra), they arranged our accommodation, transport (including internal flights and train journey) and guides for each step of the journey. They kept us informed at all times, and made it completely stress free. There were absolutely no hitches and we were well looked after without being suffocated. The drivers Trinetra provided were excellent (we've experienced terrible driving on a previous tour with another operator). All the local reps who greeted us on arrival and made sure all arrangements were in order (e.g. making sure we got on the right train - we'd have been pretty nervous about that if left to our own devices) were highly professional. The guides Trinetra arranged for us were excellent. All the Trinetra employees we came into contact with were helpful, professional, trustworthy and absolutely lovely people. We will definitely use Trinetra again when we come back to India in the future.

Date of experience: April 2018
Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,524)
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"mahendra pal"
in 48 reviews
"golden triangle"
in 227 reviews
"tapas banerjee"
in 22 reviews
"tour coordinator"
in 36 reviews
"private tour"
in 101 reviews
"day tour"
in 121 reviews
"local representative"
in 20 reviews
"shahpura house"
in 17 reviews
"indian family"
in 20 reviews
"every step of the way"
in 30 reviews
"visit india"
in 60 reviews
"always felt safe"
in 43 reviews
"initial contact"
in 15 reviews
"special mention"
in 30 reviews
"agra and jaipur"
in 64 reviews
"custom tour"
in 17 reviews
"internal flights"
in 21 reviews
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124 - 128 of 1,524 reviews

Reviewed 4 May 2018

Date of experience: June 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

After reviewing many options online for tour companies to get us to visit and experience the Golden Triangle, we decided to book with Trinetra and what a pleasure it was. We had an awesome driver (Bunti) who was always on time, always looking after us (2 women from Spain) with caring and friendly attitude. We always felt safe. Our tour guides in each city were also amazing. Kevin our travel, agent designed our tour taking care of every detail, so we had assistance from the moment we arrived in Delhi’s airport until the moment we were dropped for our flight home. Praveen and Mahendra, as managers offered us a service beyond expectations, always checking with us and our well being. We chose 4 starts hotels, and in each one we had great accommodations and delicious breakfasts. Overall an awesome experience. I would never travel to India again without their service, couldn’t recommend them enough!

Date of experience: April 2018
Thank Catalina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018

Although Richard and Roberta (from Australia) have been so slow to post on Trinetra’s website and on Trip Advisor the passing of 6 months has not dimmed our joyous memories of travelling in Southern India as carefully planned and executed by Trinetra Travel. Mahendra (as was the case on Roberta’s previously magnificent journey through Rajasthan) kick started our communication and laid the grounds for a diversity of experiences and superb accommodation with fascinating locations, charming and gracious hosts and indeed guests who’s company and conversation we thoroughly enjoyed.

A company representative arrived very promptly at the airport and we met Roy who was to drive us from the south east coast across to Kerala. Roy added many layers to our 4 week journey and if you are lucky enough to be matched with him on your personal travel you will understand just how very happy we were and you will be. We enjoyed every day and at times when a car was not needed we missed his conversations and knowledge.

During our tour up and down curling roads, on beaches and rivers, we explored the south of India. Temples and cultural elements were experienced with excellent guides and the history of South India came alive for us. We saw local contemporary theatre, traditional performances, an age old martial arts demonstration, swam in oceans, rivers and hotel pools (we refrained from the rice fields). To say nothing of meeting artisans and artists in their place of work. Through all these experiences head office kept in touch making sure things were going well for us. I looked forward to these calls – thank you! Yes we shopped also! We also had days set aside in beautiful locations relaxing and simple explorations. But is there really a need to mention the great food!

Thanks to all those who made this journey rich for Richard and Roberta.

Date of experience: September 2017
1  Thank Roberta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 April 2018

My husband and I arranged a 2-1/2 week private tour of the Golden Triangle through Trinetra, with an extension to Varanasi. From my first communication with the company, I found them to be responsive, organized, and flexible. Each time I sent an email, I had a response the next morning! That really increased my confidence. On the ground, our experience was also excellent. The hand-offs from Trinetra to local service providers was flawless; every interaction went without a hitch. We upgraded our vehicle (highly recommended) to a four-wheel drive with air conditioning. Given the condition of roads in some parts of the country, that was money well-spent. Our driver, who was with us for almost the entire trip, was terrific--warm, courteous, funny, and a very patient and careful driver. Our accommodations were all satisfactory, and a couple of them were really memorable. My compliments to Mahendra and Diksha for arranging such a good 'tasting menu' of India, for being such terrific communicators, and for taking such good care of us.

Date of experience: March 2018
1  Thank Alaniara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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