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juSTa Greater Kailash, New Delhi
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Reviews (871)
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All reviewsjaspal bishtm block marketspecial thankssmall hotelpleasant staygreat hospitalitynehru placebusiness triphome away from homethe hotel staffcourteous staffexcellent stayroom servicerooms are cleanhot watershort staymetro station
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13 - 18 of 871 reviews
Reviewed 2 weeks ago

The overall experience of the stay here was good. The staff was really cooperative. I was on a business travel here and stayed here for one night. A special mention has to go to Mr. Jagat Singh who helped me come out of the fiasco Makemytrip had done and helped me get a good room here. Location is good as you get to visit the upmarket South Delhi surroundings here. Overall, a good experience.

Room Tip: Try upgrading to the suite if you have a good number of friends visiting you. Breakfast menu was good! In room service is a bit slow.
  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Gaurav B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaHotelsandResort, General Manager at juSTa Greater Kailash, New Delhi, responded to this reviewResponded 2 weeks ago

Dear Guest,

We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavour to ensure that every guest is made feel special and served to exceed their expectation.

Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa.

Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Justa is tucked away in between other hotels with large name banners and might be hard to find. However we loved the hospitality and would recommend the place to anyone who is looking for a no fuss short stay listing with average breakfast options. The staff is caring and that makes up for the otherwise stolid nature of the establishment. Rooms are clean and comfortable, and the food on the menu is quite good! Shout out to Mr. Jaspal Bisht for checking on us and making sure we felt at home.

Stayed: March 2018, travelled with friends
1  Thank Kheya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaHotelsandResort, General Manager at juSTa Greater Kailash, New Delhi, responded to this reviewResponded 2 weeks ago

Dear Guest,

We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members especially Mr. Jaspal who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward.

We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future.

Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The staff was very nice and accommodating. The daily breakfast had plenty one could eat even if Indian food is not your thing. This was our 1st time to India and really did not know what to expect. The room was dark and not quite clean. The bathroom was even worse with mold on the shower walls and the toilet had a constant stench of sewer. Under the bathroom cabinet there were mothballs strung around for Lord knows what. Bugs? Air freshener? At any rate, I would be hard pressed to recommend this place even for an overnighter unless you like the strong aroma of moth balls.

Stayed: February 2018, travelled with friends
Thank nancyjdupree2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaHotelsandResort, General Manager at juSTa Greater Kailash, New Delhi, responded to this reviewResponded 2 weeks ago

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us.

Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.

We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.

I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.

jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.

Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I travelled to Delhi on business for 2 days and ended up staying 4 nights in Justa hotel. It was a very pleasant experience. The room was good size and clean with all amneties. Staff were very courteous and helpful. They went extra mile to fulfill my requests.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ittravel2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaHotelsandResort, General Manager at juSTa Greater Kailash, New Delhi, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, the amenities and the service provided by our team members.

Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future.

Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very Near to Nehru Place and Okhla industrial estate. Very Good Staff specially Mr. Pintu in room service.

you can visit M block market at a wakable distance.

most of the time people from France Uk and other eurpean country Guest are staying on their visit to India.

Room Tip: all rooms are Good.
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank zakir211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaHotelsandResort, General Manager at juSTa Greater Kailash, New Delhi, responded to this reviewResponded 2 weeks ago

Dear Guest,

We thank you for choosing our hotel and also for providing us with your valuable feedback. It is an honour to note that you found our resort location to be excellent, liked the quality of food served and also the service extended by our team.

Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest.

Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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