The good: excelent service, clean rooms.
The bad: linen issues, insulation issues.
The service staff are very helpful, from the reception, to the "restaurant" (food is brought in from a nearby kitchen/restaurant), to housekeeping, the staff did their job with a smile. We arrived very early from an overnight train ride, and were allowed to check in early. We then had a late departure and were allowed to check out late, both actions extremely appreciated. The rooms are a decent size, while the bathrooms are a bit tight. The entire place, from top to bottom is spotlessly clean, and the room we were in seemed to have been recently renovated. But a few issues kept me from giving higher ratings. Both the windows in the room and were letting in cold air and noise from the alley behind the hotel. Our king size bed had a king size bottom sheet, but only a full size top sheet and blanket! A situation I've never encountered before. When we asked for maybe an extra sheet and some more blankets to get better coverage, we received the blankets but no sign of a sheet. My wife and I had to get "cozier" more than usual to fit under them smaller sheet. When I tried to take a shower around 10pm the water stayed warm long enough for me to barely get wet before it got cold. There were no listed limited hours for hot water availability so there was no excuse in my book for that.
Given the mostly good reviews on trip advisor, I was expecting more from this hotel.
- Official Description (provided by the hotel):
- Hotel Aster Inn Delhi offers you a perfect blend of New World Comfort, coupled with International Amenities and Standards of Service. This is one of the most comfortable budget hotels in Delhi where the architecture of this Delhi hotel is designed to complement the style of the city of Delhi itself. The luxurious ambience with our warm greetings instantly transports you in the world of Luxury & Comfort. ... more less
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