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“A good location to spend a few days in Delhi” 4 of 5 bubbles
Review of Hotel Aura

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Hotel Aura
Ranked #456 of 705 Hotels in New Delhi
Nottingham, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A good location to spend a few days in Delhi”
4 of 5 bubbles Reviewed 19 February 2012

My girlfriend and I stayed in Hotel Aura for 3 nights.

It was our first trip to India and needless to say the taxi ride from the airport to the hotel was terrifying!

The hotel is in a good location 5 mins walk from the train station and a short rickshaw ride from Connaught place (beware of the scammers, all of which seem to have a girlfriend in Sheffield or Scotland).

For £30 per night, the hotel was good value and a welcome respite from the often overwhelming streets of Delhi. The room was a good size and the bathroom was nice and modern, although the hot water was temperamental and often non existent. The only downside was the noise - the street itself is quite noisy (despite not even being in a room facing the road) and as we had the room at the top of the stairs on the first floor, the reception was also noisy at night.

The food (dinner and breakfast) was really good, decent value, and in a nice restaurant on the 4th floor. Beware that they might overcharge you - they did this one night to us, so be careful to check the bill. Staff were friendly and polite.

Overall, a few niggles, but couldn't expect a whole lot better for the price.

Room Tip: Ask for a room on the higher floors.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Sjenkins1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 6 February 2012

This place was cheap, and in an ok location which is in its favour, though you'll still need to get a taxi to Connaught. I was provided with a windowless room which I complained about and was told in no uncertain terms by the hotel staff was all I was going to get.

The room was basic, but ok, I booked through a corporate travel agent who had a room inventory (presumably provided by the hotel) that promised all kinds of fanciful things including fax machines in every room. You do not get a fax machine, I didn't even have a window. You can make local calls but not international ones so it isn't really suitable for business travellers who dont 'want to use their mobiles.

It looks nicer from the website than it is, fixtures and fittings are wearing, random electrical wires hang down from poorly installed lights in the bathroom and so forth.

Hot water is intermittent at best. They seem to turn it on until about mid morning and then you're out of luck.

Service is indifferent. Attempting to get an iron from the staff was a total fiasco that took over an hour one night and involved me having to stand over them at the front desk after I got fed up of them telling me "five minutes". When the iron did arrive it smeared black gunk over my shirts. Not good enough when you're tired after a very long day at work and just want to get your head down.

At one point the handle to my bathroom door fell off, rendering it unopenable. Fortunately I was on the outside, eventually they had to shoulder it open.

There is an average restaurant on the roof.

The Do Not Disturb sign has little meaning to them and they will bang on your door repeatedly and then phone you to complain, if you have it out when they want to get in. I found this very frustrating when I was trying to get some sleep in the afternoon when I had just touched down after a 9 hour flight.

In the end I thought I should get a "Please disturb me" sign as they would have more luck doing that.

I would not stay here again as a business traveller, if you're a tourist and want somewhere ok and inexpensive, and arent expecting much in the way of service or hot water, then it would probably be ok.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank ruggedtoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

This hotel is Good but can do better. Service was Perfect but need changes in Management.
Value of Money is quite good.

  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank silvia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taichung, T'ai-wan, Taiwan
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

This is the second times I stayed this hotel. I can't believe all the people remember me and still give us the best services. The location of hotel for traveling or business is very convenient!! All the people are very nice and friendly. Thanks for your services. Love you guys!!!!

Wish can visit India soon, and will choose the same "Top" star hotel. :)

Happy New Year!!!

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Tanyachang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham uk
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 21 January 2012

For Delhi this is a clean and tidy hotel although we felt it was some what over priced. We cant really say much bad about the hotel, although don't use there tour services as it will cost yo 5 times what it should and its not a good experience. The drivers they use are under paid so they will take you to restaurants that they earn commission on. These places are back street tourist restaurants, they serve terrible food, so if you go to them then prepare for Delhi belly! The English spoken drivers speak very little English and they will also take you to as many temples, forts and tourist shops which again get them commission for taking you there. Also the emporiums and shops are over priced too. In my opinion you are best to find a good driver on the street as they are less likely to rip you off.

Room Tip: Use a popular travel book for recomendation
See more room tips
  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KevinBirminghamuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales_aurahotel, Guest Relations Manager at Hotel Aura, responded to this review, 23 January 2012
Dear Guest,

Many Thanks for your post at TripAdvisor, your valuable comments helps us to improve and encourage our staff to provide the best service. It’s a lovely comment for us that you found our hotel neat and clean, but we shocked to know that you are unhappy from our travel service. You had booked your trip with us during you first visit and you found it best price as it includes the airport arrival and departure transfer with many services. We have provided you the 3 Star hotels in each city and your trip includes a traditional Rajasthani Dinner and elephant Safari. We have also collected the feedback after finishing your trip and you were happy. We have noted your point of Driver interest and we investigate it deeply with the driver to take a strong action. We regards all reviews in good light, but we regret about your point of charges, as you are a repeat guest to us and no one can charge extra from a repeat Guest.
We request you to please check all the tour details and we apologies for the driver behavior.

Thanks & regards,

Team, Hotel Aura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Aura

Property: Hotel Aura
Address: 31 Arakashan Road | Paharganj, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #456 of 705 Hotels in New Delhi
Price range (per night): ₹ 1,895 - ₹ 3,595
Hotel Class:3 star — Hotel Aura 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Facilities and ambiance of Hotel Aura enchants the business and the leisure traveler alike the luxurious lifestyle experiences for you. Hotel Offers facilities like laundry services, doctor on call, fax, e-mail & Wi-Fi Internet facilities, elevator facilities, money changer, mini-bar in rooms, travel desk and uninterrupted power supply. Besides these hotel is also facilitated with Gym, Massage Services and Spa, Steam & Sauna Bath , Parking Facility. ... more   less 
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