When I ordered room service food - the bill came with 10% service charge which I asked them to remove and they did.
Next they wanted me to pay upfront as the hotel does not allow payment at the time of check and I made the payment through credit card.
Later on when I looked at the bill I found the GST charged is around 21% whereas GST rate applicable as informed by the hotel is 18%.
At the time of check out I asked the front desk why the GST% is more and they told me the GST charged on service charges was not removed and they admitted it was the restaurant mistake.
Since it was a matter of only Rs 20/- I did not ask for the money back.
The reason for writing this is to make people aware of such anomaly which may have been overlooked. This may be a case of genuine mistake by the hotel but better to make sure we pay what is legitimate.More
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