Our experience in this hotel was simply horrible ! We had booked a room by phone because we arrived at night with the train from Jhansi. They had kept a room for us, but an expensive one with AC, whereas we had said we wanted a cheap room with only a fan (and the owner had said he had one)
The room was nice but just next to the reception and we were waken up by shouting very early : the owner was having an argument with customers complaining (he actuallly had 2 before we got up !)
When we saw him he told us that we had to pay him immediately and more than his employee had told us the night before (which was already excessive : 900 rupees for a small room). He also added an imaginary 10% tax. He was very agressive and almost insulting. We wanted to stay until 7pm and he wanted us to pay pay for the next night and got mad when we asked for a discount. He then wanted us to book a taxi for the airport and insisted that we pay him immediately but it was twice the usual price ! And he became more agressive when we said we were going to think about it.
After a month in India, we thought we had seen everything, especially dishonnest hotel owners or taxis trying to rip you off, but we must confess that this last one is by far worse than the others. No wonder so many customers were complaining that morning !
- Also Known As:
- Royal Hotel New Delhi