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Hotel Florence
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Reviews (378)
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All reviewskarol baghbusy areaplenty of hot watertop floorstreet noisesmall hotelclean roomsthe wi ficentral delhithe hotel staffan oasisindian foodcomfortable stayroom service isbuffet breakfastmetro stationconnaught place
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279 - 284 of 378 reviews
Reviewed 10 January 2012

Hotel was very clean and not too expensive. Rooms are styled in European fashion i.e. small with no view of the outside world. Service was also good and staff was friendly.
Food from the hotel got me and my wife sick for a whole day. Maybe it was the spice level I had requested. Breakfast choices are limited. Avoid the hotel transportation. Instead take an Easy Cab or Meru Cab from/to airport and save at least $40. It is 25 mins walk to the metro station, so you can get a rickshaw for like Rs. 30.

  • Stayed: January 2012, travelled as a couple
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Thank Mandeeptoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

Excellent clean comfort rooms, very friendly and helpful reception and staff, good food, a wonderful place to discover Delhi - especially if you want to escape the noise of the city for a while. Ideally located in Karol Bagh near large shopping areas/ markets.We would go there again!

  • Stayed: November 2011, travelled as a couple
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2  Thank KaWe19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this reviewResponded 18 February 2012

Dear Gabi G,
Thank you for your inspiring feedback. We are delighted to know that the overall ambience, the rooms, the service and the food were to your great liking and satisfaction. Your words perfectly define the brand experience which enables mental and physical wellness infused with optimism. Thank you for complimenting our associates. This gesture from your side is certainly a motivation for the team to perform better. It is through a delighted customers that the hotel gains its true recognition. We look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2012

What a relief to enter this hotel after experiencing the burly burly of Delhi. English speaking and helpful front desk staff. Our room was immaculate and very comfortable. Desk staff organized a car and driver for us to explore the city. Our rooms (2 separate visits) faced the street but outside noise not very noticeable at night. Breakfast was good. Best hotel we stayed in during our tour.

Room Tip: Both rooms we stayed in were excellent.
  • Stayed: November 2011, travelled as a couple
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2  Thank 123lizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this reviewResponded 7 January 2012

Dear 123lizzy,

Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni

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Reviewed 31 December 2011

Right in the centre of shops and restaurants. Very convenient for all the sights. Staff were very helpful, we only had breakfast which was adequate. The dining room is a bit featureless but then what dining rooms aren't. We only stayed a couple of nights during our tour and it ticked all the boxes for us

  • Stayed: November 2011
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4  Thank Lizoggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this reviewResponded 7 January 2012

Dear Lizoggs,

Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2011

This hotel is located in Karol Bagh, a large outdoor shopping area. The rooms are nice, and recently renovated. Although the street traffic can be hectic during the day, it’s barely audible inside. At night there is absolutely no noise from outside.
However, the hallway inside the hotel is very noisy. I ended up sleeping with ear plugs.
A very positive surprise was the restaurant. Although the breakfast was not all that abundant, dinner was excellent (and cheap). I ended up eating many different dishes during my stay. Definitely worth a try.

  • Stayed: December 2011, travelled solo
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2  Thank MarOhv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this reviewResponded 7 January 2012

Dear brulsveld,

Thank you for your inspiring feedback. We are delighted to know the overall ambience was to your great liking and satisfaction. Also we really apologize that you had trouble sleeping. We will defiantly take actions and make sure such issues do not occur again.

At Florence we take pride in serving our guests in a personal and instinctive manner as well as recognize their different travel personas and provide them with memorable experiences. The team and I look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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