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“Clean comfortable haven in Delhi”
Review of Hotel Florence

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Hotel Florence
Ranked #99 of 713 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Clean comfortable haven in Delhi”
Reviewed 19 January 2012

After driving through the streets of Delhi it was a pleasant surprise to walk into Hotel Florence. It was refurbed 2 years ago and is very modern, with a particularly good bathroom and lots of hot water! The styling is very generic and doesn't reflect any of India's culture, but if you are only in Delhi for a night or 2 and need a good base I would definitely suggest this place.

The best thing about the hotel was the excellent food. Such good value for money and so tasty, I wish I could get food like that in England!

The staff were very friendly and I would definitely stay there again.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adonkor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this review, 18 February 2012
Dear adonkor,
Thank you for an inspiring feedback. We are delighted to note that your stay was comfortable and our facilities & services exceeded your expectations. When a guest travels for leisure it becomes our responsibility to ensure that we provide them with the right environment to carry out their trip in the most efficient and convenient manner. It is our endeavour to provide our guests with the best of our services and facilities. It is feedback like yours which encourages our team to strive for further excellence. Thank you for complimenting the the food, the Rooms and we look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
MD
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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350 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kearny, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2012

Hotel was very clean and not too expensive. Rooms are styled in European fashion i.e. small with no view of the outside world. Service was also good and staff was friendly.
Food from the hotel got me and my wife sick for a whole day. Maybe it was the spice level I had requested. Breakfast choices are limited. Avoid the hotel transportation. Instead take an Easy Cab or Meru Cab from/to airport and save at least $40. It is 25 mins walk to the metro station, so you can get a rickshaw for like Rs. 30.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandeeptoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 January 2012

Excellent clean comfort rooms, very friendly and helpful reception and staff, good food, a wonderful place to discover Delhi - especially if you want to escape the noise of the city for a while. Ideally located in Karol Bagh near large shopping areas/ markets.We would go there again!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank KaWe19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this review, 18 February 2012
Dear Gabi G,
Thank you for your inspiring feedback. We are delighted to know that the overall ambience, the rooms, the service and the food were to your great liking and satisfaction. Your words perfectly define the brand experience which enables mental and physical wellness infused with optimism. Thank you for complimenting our associates. This gesture from your side is certainly a motivation for the team to perform better. It is through a delighted customers that the hotel gains its true recognition. We look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
MD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 January 2012

What a relief to enter this hotel after experiencing the burly burly of Delhi. English speaking and helpful front desk staff. Our room was immaculate and very comfortable. Desk staff organized a car and driver for us to explore the city. Our rooms (2 separate visits) faced the street but outside noise not very noticeable at night. Breakfast was good. Best hotel we stayed in during our tour.

Room Tip: Both rooms we stayed in were excellent.
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 123lizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this review, 7 January 2012
Dear 123lizzy,

Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Larnaca
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 December 2011

Right in the centre of shops and restaurants. Very convenient for all the sights. Staff were very helpful, we only had breakfast which was adequate. The dining room is a bit featureless but then what dining rooms aren't. We only stayed a couple of nights during our tour and it ticked all the boxes for us

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lizoggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorenceGroup, Owner at Hotel Florence, responded to this review, 7 January 2012
Dear Lizoggs,

Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Florence

Property: Hotel Florence
Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #99 of 713 Hotels in New Delhi
Price range (per night): ₹ 3,167 - ₹ 4,783
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
Official Description (provided by the hotel):
Amongst the finest downtown hotels located in the heart of the city. At the Hotel Florence, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Hotel Florence is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 
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Also Known As:
Florence Hotel New Delhi

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