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All reviews kandy lake pool area sri lanka great view over kandy new wing balcony door nice pool breakfast and dinner overlooking the lake lovely hotel stayed here for nights excellent view restaurant staff buffet style tooth relic temple top floor rooms are spacious
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Reviewed 26 October 2018 via mobile

Make sure u get a room overlooking the Kandy lake. The view of the lake below and the greenery and mountains all around is superb. The location is strategic with all the key sightseeing places close by.
The hotel staff are exceptionally polite and courteous. Breakfast was delightful with a wide spread. We really enjoyed our stay and would recommend this hotel to everyone visiting Kandy.

Date of stay: September 2018
Trip type: Travelled with family
Thank Atri_Mandal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Front Office Manager at Hotel Thilanka, responded to this reviewResponded 26 October 2018

Dear Atri_Mandal

Thank you for sharing your experiences with fellow travelers on Trip Advisor!

It was an honor to have you with us on your recent stay at Thilanka Hotel, We are truly happy that you gave us an opportunity to show you our commitment to hospitality and that you enjoyed the excellent service provided by our team and we are truly grateful by your generous comments. My colleagues work tirelessly day by day to make all our guests feel home away from home, so it was heartwarming to read how content you were with the service they provided.

We look forward to welcoming you once again for another memorable stay in future.
.

Best Regards,

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

I booked a standard double room but got a free upgrade to a suite at the Royal Pavillion which hs a nice panoramic view of the Kandy lake and city. The calming night view of Kandy is amzing. Very silent except occasional sound of horns of passing vehicles on nearby roads.
Helpful staff. Good meals. Parking is bit messy as we have to handover the car key to the security personnel. Garden is somewhat small so that pool, the pub, the restaurant feel bit stacked. Overall satisfaction is good.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Pramod J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Front Office Manager at Hotel Thilanka, responded to this reviewResponded 21 October 2018

Dear Pramod J,

We are so delighted to read your valuable comment and sharing your memorable experience and much appreciate that you have highlighting the factors that have won you over during your stay. please accept our sincere apologize for the highlighted short comings. trust that we will make every effort to resolve the issues as much as possible.

Once again thank you once again for sharing your experience; We look forward to welcome you back and to patronized Thilanka Kandy as your favorite destinations in Sri Lanka.

Sincerely,

Front Office Manager

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Reviewed 19 October 2018

I stayed for 4 nights. the location is very good. the view is wooooow, the view is on the lake from a plateau. good food variety in breakfast and suitable for Muslims. I recommend it for family specially Muslims

Date of stay: April 2018
Thank TaymoorM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Front Office Manager at Hotel Thilanka, responded to this reviewResponded 21 October 2018

Dear TaymoorM1,

We Wish you a Happy New Year

It brings us a great pleasure to know that your recent stay at our hotel was enjoyable and appreciate you highlighting the factors that have won you over.

Thank you once again for sharing your experience; We look forward to welcome you back in future trip to Sri Lanka.

Sincerely,

Front Office Manager

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Reviewed 3 October 2018

The hotel location means it is easy to get around Kandy enjoying its surrounding.

The staff are fantastic, can't praise them enough. They are so friendly and helpful while not being overbearing, in particular the restaurant staff.

The Buffet breakfast was excellent, never tried everything, only here for three days. Dinner buffet as also good although only ate one night as so many other options in town to try.

We had a room looking over the lake near the top of the hotel, fantastic views. The rooom was very roomy, big bathroom and balcony.

If I was back in Kandy I would definitely book this hotel again

Room tip: Get a lake view as high up as possible
Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Island-mark50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Front Office Manager at Hotel Thilanka, responded to this reviewResponded 4 October 2018

Dear Island-mark,

Thank you so much for your praising words. It is our honor that you chose us to welcome and host you while you’re get-away to the world heritage city ‘ Kandy’ and we are even happier you had such an amazing experience.

We are extremely happy that we could provide you an excellent service at Thilanka Hotel and I will happily share your compliments with the entire staff as they are our greatest pride!

Remember to choose us again when planning your next visit to Sri Lanka.

Thank you once again for sharing your experience.

Best Regards,

Front Office Manager

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Reviewed 2 October 2018

The hotel is on the top of a hill which makes the view from rooms very pleasing.
The rooms are very clean and comfortable.
The breakfast and dinner buffets had a good variety and delicious.
We are really satisfied with the hotel and it is family friendly.
Good hotel in the right location and really recommend this hotel.

Date of stay: September 2018
Thank Sujith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Front Office Manager at Hotel Thilanka, responded to this reviewResponded 3 October 2018

Dear Sujith S

Thank you for sharing your experiences with fellow travelers on Trip Advisor!

It was an honor to have you with us on your recent stay at Thilanka Hotel, We are truly happy that you gave us an opportunity to show you our commitment to hospitality and that you enjoyed the excellent service provided by our team and we are truly grateful by your generous comments. My colleagues work tirelessly day by day to make all our guests feel home away from home, so it was heartwarming to read how content you were with the service they provided.

We look forward to welcoming you once again for another memorable stay in future.
.

Best Regards,

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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