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All reviews tree house recommend this hotel great potential close to nature dambulla town on arrival oya malinda plucked monkeys environment ac jungle
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3 - 8 of 82 reviews
Reviewed 13 May 2018 via mobile

Plece full of greeny and love the environment .
Room was well arrenge .facilitys are great.
Service also good with friendly staff.
Food also delicious .
Garden and pool well maintain .
We love the tree house .that was a nice experience all of us.

Stayed: May 2018, travelled as a couple
Thank dush S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018

After Habarana,we came to Dambulla sister hotel of Vaana resort.Grand Kalundawa Waterfront Resort.Same welcome by staff.Real water front resort. few minutes from the main road Dambulla, in a very quiet area.few kilometers for Dambulla cave temple. nice view on the river and surounded by the trees.

  • Stayed: January 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ushantha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2018

I just visited to Srilanka and had stayed one night in this hotel. The hotel is surrounded with serenity beauty and the room was awesome. Liked the stay and had delicious breakfast on the tree house. The staffs were amazingly good and friendly.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank hellotorax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lakmal2014, Owner at Grand Kalundawa Waterfront Resort, responded to this reviewResponded 6 May 2018

Dear Valued Customer

Thank you very much for your kind, and very well detailed review, regarding your stay in our property!

I wouldn't have found better words than yours, in order to describe the atmosphere and the service that we are trying to offer to all of our guest at Grand kalundawa waterfront Resot Dambulla.

Once again, it was a great pleasure to see that you were fully satisfied with your last stay with us, and we would be glad to welcome you back one day,

Sincerely,

Lakmal Kumarasinghe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018

The resort at first seems simplistic, but it's that very simplicity that allowed us to enjoy days of natural bliss and calmness. river front of the hotel and sounds of birds chirping it's really the kind of atmosphere you'll be wanting to try here in Dambulla

The food was amazing and served in a presentable manner. You really get a taste of home made Sri Lankan food and they even go the extra mile and bring you fruits from the villages nearby if you so request.

The room were incredible(Large ) , hot water and cleanliness with regular upkeep; even the TV offers satellite so you can watch something comprehensible if you so wished and the wifi is of decent speed.
Overall,the staff is very attentive and truly makes your experience worth it.

Room Tip: Room with balcony
  • Stayed: April 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank dileepah1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2018

We faced a terrible experience at this hotel during our stay. I don't even want to imagine how worse it is. But, I think it's good to acknowledge everyone to avoid this place. Following are the main reasons I need to highlight.

1. There are dogs and cats all around the hotel. It's a terrible safety issue if you are staying there with kids.
2. The swimming pool is not clean enough. Actual look and feel of the swimming pool are totally different from what you are seeing on these images on the web.
3. Hotel staff said that the whole hotel has only two pool towels. Guests have to go to the pool with the towels provided at rooms.
4. Room TV connection got disconnect suddenly in the middle of a very favorite movie. It took around 12 hours to fix the connection issue. (They use daily top-up tv connections. When the line get disconnects then we have to stay till they top-up it on the next day when they find a free time)
5. The room has a telephone connection. But, reception never answers the phone. Especially after 9.00 pm, there's no one to answer the phone. You have to wait till next morning even though it's an emergency call.
6. We stayed there for two nights. They provided only two water bottles to the room at check-in. We need to find water and other requirements our own if we are staying more than one night.
7. On the second night, we asked to deliver dinner to the room. Yes, they did it but, none of the plates are covered. There's nothing to close the plates. They deliver meals from kitchen to the room without any cover? TERRIBLE!!
8. When they send the foods to the room, then never send required cutleries. When we asked, room boy got angry and talked us in a very rude manner. He said they do not provide any cutleries to the rooms.
9. Most of the foods are overcooked. No taste. Not enough...
10. Finally, the staff is not trained. To cover up 14 rooms they have only one manager type person, one service boy, and one boy giving room services and everything.

We just faced this horrible experience for two nights. I never recommend this hotel as a three-star hotel. The actual level of services and the quality of the hotel is way behind a three-star hotel.

Room Tip: No good rooms here! Search for another hotel.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Bhanuka J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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