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Hostal Pumas Inn
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Reviews (40)
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3 - 8 of 40 reviews
Reviewed 29 May 2015 via mobile

Posite: the short guy that picked me up at the train station is very nice! I had a private bathroom and the rooms were warm.
Negative: The other staff personal, wi fi just work at the reception, breakfast is very poor, cold coffee, no fruits and just works from 5 to 7a.m.

Stayed: May 2015
Thank GustavoBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2015

When we got there, there was no water!! If you think I am saying no hot water you misunderstood! There was literally no water at all at the hostal! We payed about 60 dollars and didn't even have water to brush our teeth! The staff was very rude, and refused to refund one cent of our money! There were a lot of insects inside the room because they left the windows opened and the light turned on.
Avoid it!!!

Stayed: April 2015, travelled as a couple
Thank 474pat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014 via mobile

We got the hotel in a tour but it was very bad. In 12 rooms we got in the group all of them were dirty, including hair and sand in the beds.
Also in the day we got there there no hot water. Do not recommend

  • Stayed: December 2014
    • Value
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1  Thank Matias G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014 via mobile

We ended up staying here as part of a tour organises by bamba. It was awful. Just avoid it!!

We arrived in the dark and were escorted from the station to the hostel. It was dark dingy and very unsecure. I'm sure we were the only people in it yet we were on the 3 floor? The room was damp, beds weren't clean. Only 1 light worked. Mattresses were a joke and I daren't use the pillow. Needless to say we slept in our travel liners.

Reception spoke 1-2 words of English, that was when there was someone at the reception.

We left at 5am the next day to go to MP and left a bag behind the desk ( nothing valuable) as no one was there, even though it's supposed to be 24hrs. We got no breakfast and when we came back at midday the front door was wide open with no one to be seen and the bag where we left it, obviously no one had been there.

Just so not stay here. I am sure there are much nicer places than this hostel at the same price!

  • Stayed: February 2014
    • Value
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2  Thank OzBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

We stayed here as part of the Salkantay Trek to Machu Piccu. I wish we would have had a choice with the tour operator to upgrade lodgings, but we didn't. I have to say we trekked with two European ladies who thought this place was nice, but we found it barely adequate. The curtains let nearly all the light in the room, they were so thin. Pillows uncomfortable, and bedspread thin. The room was clean, as was the bathroom. We had to call to have soap brought up, and they argued with us that there was soap in the room already. One of the two towels provided was ripped. There was an armoire, but no hangars to hang anything up inside. There was a rack on the wall with 4 "hooks" that were small nails with the sharp side out. We ended up with clothes that needed drying all over the floor. The rooms and hallways were poorly lit. The stairs are tricky, so watch that at night. Then, since this is part of our trek, they know we are leaving for sunrise, but breakfast begins shortly after you must leave (convenient for them). I would not choose this place on my own, and maybe should have chosen to just pay to stay somewhere else. As a group we did nothing here anyway. Look elsewhere...

Stayed: September 2013, travelled as a couple
Thank Krissie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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