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Reviewed 22 August 2014

This hotel is very nice, built right around the river-even uses the river water for it's running water. There are lots of stairs in this hotel so be prepared to ascend and descend just about every time you leave your room.
Easy access to the town of Aguas Calientes, the train station, and close to the bus station bound for Machu Picchu.
Wifi got bogged down while we were there because the hotel was full.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Suzy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded 26 August 2014

Dear guest,

Thank you for your comments and for staying at Inkaterra Machu Picchu Pueblo during your visit to Peru.


Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014

After a 6 day hike this hotel looked like a palace to all of us. Great rooms, beautiful restaurant, amazing breakfast and, had it not been winter there, a great pool. The restaurant is surrounded by railroad tracks but that just adds uniqueness to the situation. It is just on the edge of town but the market is only 10 minutes away.

Room Tip: Our room did face the train tracks but they don 't run late and didn't bother us. There are many rooms however and there are lots of steps so if walking is an issue ask for something close to the lobby or restaurant.
  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded 26 August 2014

Dear guest,

We are glad you enjoyed your stay with us and appreciate your kind comments for our property and service.

Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel!

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Reviewed 20 August 2014 via mobile

Amazing property. Highly recommend. The hotel is a short walk from the train station and the vibrant marketplace. It has it's own lush campus like setting.

The rooms are in luxury cottages with high ceilings, fireplaces, and patios. The 11 acres are lined with walking trails, bird watching opportunities, and a bear rescue center.

The hotel restaurant has a nice breakfast and fantastic lunch and dinner. You could also walk 10 minutes into the myriad of restaurants in town.

I highly recommend this luxurious and romantic property.

Stayed: August 2014
Thank TheAvster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded 21 August 2014

Dear guest,

Thank you for taking the time to write this lovely review about our property. We are delighted to know that you enjoyed the experience at Inkaterra.

Thank you for recommending us!

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Reviewed 19 August 2014

A wonderful location to get away from the bustle of Agua Calientes. All of the meals were well prepared, service was excellent and our room was very clean. Our casita was next to the tea plantation and river, so we were able to spend our last evening before returning to Cusco sleeping to the sounds of nature. Memorable experience!

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank stevens1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded 19 August 2014

Dear guest,

Thank you for your lovely comments; we hope to welcome you again in this or other Inkaterra property.

Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel!

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Reviewed 16 August 2014

This is a wel-executed boutique style resort hotel. It is located in Agua Calientes and as a result seems to be generally used as a base for trips to Machu Picchu, or as a reward for those who have hiked some or all of the Inca Trail. It really is a stand-alone destination.
There are two restaurants, serving the included dinner. Both are very good. One serves a fresh, tasty breakfast.
Rooms are fun. They are like log cabins. There is an electric heater and a fireplace in many. Bathrooms are quite nice. There is some noise in some of the rooms from the train -- this is most pronounced in the riverside rooms as the tracks run along the river. Trade off -- view for a little noise. And the 5 minute walk from the hotel to the train station is also a plus.
There are two hot tubs and one very cold, unheated pool. The water in the pool is natural--it is like swimming in a pond. But it is clean.
There are multiple activities on site, from orchid tours (5 new species have been discovered on the hotel grounds) to bird and bear watching, to tea plantation tours. You need a day devoted to the property to enjoy these.
Service is excellent.
The only downside to the whole experience is one unrelated to the property itself. The system of bussing from Aqua Calientes to Machu Picchu, and back down from there to the town, has broken down. Waits seem to be routinely 1.5 hours or more, in each direction. As the Inkaterra is in the town, you need to plan for these waits (lines begin at 4 a.m.). Alternatively, if you are fit and motivated, you can hike from the town up to Machu Picchu. The hike is between 45 and 75 minutes in duration, depending on pace. It is really very strenuous. Rough hewn steps (rocks, dirt etc) almost straight up. We did it, and followed with a hike up Huaynu Picchu. This hike is much more strenuous than the Huaynu Picchu hike. But, it allowed us to make our start time for Huaynu Picchu which we would have missed had we taken the buses.
Our guide indicated that the hotel adjacent to Machu Picchu was overpriced and no where near as nice. It may be worth considering, however, for one night to allow easy access to the site, with a second night at the Inkaterra to simply enjoy a different experience.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Calgaryfamilyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded 21 August 2014

Dear guest,

Thank you for taking the time to write about your stay with us; we appreciate your kind comments for our property and service.

We are very sorry to hear about your inconvenience at the bus station as this is not a common situation. A part from this inconvenience, we are glad that you keep great memories of your visit to Huayna Picchu.

Thank you for staying at Inkaterra!

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