I decided to try out the restaurant buffet for breakfast lunch and dinner and this is what I noticed . The staff in the restaurant need to be trained about Cutlery, Every time I've eaten at the restaurant I've had to ask them to put appropriate Cutlery in place to scoop food or pick dessert. On one occasion the lady there said I should use the same spoon for one dessert in another. I had to educate her.
If you cannot get Cutlery right ,I shiver to think of what might happen if I stay . As a bonvoy member I hope they handle thier hiccups because they are in my city .The spread was ok not wow worthy but good enough, The decor shows enough flash but that's not enough for someone like me and my demands are simple enough. Fix it please.