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Reviewed 21 October 2017

Our last stay in the hotel was in November 2015 and i had heaps of feedback about its
poor services.We decided to return to the hotel in October 2017 to see if anything has changed and i was delightfully surprised with the service.All my feedback was looked into and retified except for one which is the parking lots infront of the hotel.That was beyond the hotel's capacity because that land belongs to the state.If every hotel was to follow the attitude of Guest hotel we the guests will no longer need to write negative feedback about its services.
Well done to all the employees of Guest Hotel.Keep up the good work and i will definitely stay with you on my next visit to Lukut,Port Dickson,Malaysia.

Room tip: Choose rooms on the high floor facing the main road.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank kishore v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGHSpa, THE MANAGEMENT at The Guest Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear Kishore,


Warmest greetings from The Guest Hotel & Spa.

Thank you very much for your compliment and sincere encouragement to our hotel. We will keep it up and continuously to do our best for our customers.

We are looking forward for your next visit and with each visit we hope to bring you a pleasant stay experience.


Warmest Regards,
THE MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2017

Rooms are generally clean but abit outdated (early 2000's vibe to it). Perhaps the management can up the ante abit. This is the year 2017 ok? Anyway, all basic amenities are the (except for a minibar, safe, room telephone...-well, u dont really need that do yo? Ask yourself). For business traveller, like myself, I always bring my laptop and whenever I'm going out for dinner for eg., I always put the laptop/valuables in the safe.. So, Its good to have a safe. Plenty of parking space tho for those who drives. Views are not great, nowhere near the beach (as what PD is famous for). You'll get either housing estate views or rows of shoplots. Nearby a Giant Hyper Mart tho, easy to get supplies when u need some. Just 3 minutes of walking. Restaurant food however, are not that bad, but...not that great either. Had lunch and dinner for a couple of times. Quite numerous selection but none memorable. Still, it made your tummy full.

Room tip: Mine is 305,shoplot views. The shower drainage doesnt really drained that fast. U'll end up showering in a puddle
Date of stay: July 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank aziziazmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017

Stayed at this hotel a couple of times in February and once in May for business trip. I think it is probably set up for business travelers as the facilities are meant for a good night sleep and nothing more. At the same time, I don't remember a business centre. It is one of the better medium range hotels near the town centre. Value for money. Not near any interesting tourist attraction.

There's a night market every Friday evening walking distance from hotel. Self-laundry is a short walk. Burger King and Giant Supermarket is nearby. Ample free parking. Short drive to town.

Wifi definitely may need some upgrade as is unstable and sometimes non-existent.

The restaurant surprisingly I feel is good. The dishes are well done at a competitive price. Also have a franchise spa within the building.

I get the idea from the staff that the hotel takes its maintenance seriously. However in my opinion, the hotel may be starting to slack on their housekeeping front. I find the rooms not as clean as my earlier trips. Also found some trash, including a used cotton bud, under my bed on the most recent trip upon check-in.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank AnisArsad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

I stayed here for night. Room was clean and comfortable, Laundry service very quick (3 hrs). Food was good. Facilities seem good, used gym, however no power to much of the equipment and A/C in gym was not working, which resulted in a hot work out.
Staff friendly and helpful.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank KevinC5695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017

The hotel is not bad, clean and quiet. It is focused on families and turists. The restaurant is not high quality, but you can taste some Malesian traditional food. Personnel is helpful. The position of the structure is on the road between Melaka and KL.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank JODJODJOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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