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Reviewed 19 July 2017 via mobile

We enjoyed our stay here. Location couldn't be better. Staff helped us organize trains etc. main gripe is that the internet hardly works. We needed it pretty badly to organize our trip and ended up having to elsewhere to get online. Other than that rooms were pleasant and breakfast great.

Date of stay: July 2017
Thank seychellian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

Our 3 nights stay in the hotel was really unconfortable because we were constantly pressured to pay in advanced. We made the reservation with Booking.com and they told us that we had to pay in local currency, so we exchanged money for it before our arrival to the hotel. The hotel didn´t accept the payment in local money at the official rate, they asked for double price in soms or $/€. And ,in between we were clarifying it with booking.com, every time we past the front desk ,we were pressured to pay or leave the hotel, they were not very polite. We were threatened not to give us the OVIR registration needed to leave the country. Finally, booking.com told us to pay them in $/€ and we paid them as they wanted.

In addition to this, after our stay they tried to avoid our comments in booking.com website telling them that we didn´t stay at the hotel. Our reservation appears as "no shown". We couldn´t believe it! Thank's that we were able to prove our stay because we were in communication with booking.com during those days and with other documents like OVIR.

We should never recommend this hotel, they can not treat people like that. There are two more hotels just beside that, and much more options in the city.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank Atxalak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2016

Upon arriving in the hotel we had a problem with the currency as the rate stated on booking.com was apparently incorrect- this led to a long discussion which was finally resolved by paying what the hotel wanted so be weary if booking with booking.com

the location is excellant walking distance to all sites. they recommended a guide who was excellant she was an older lady who was retired from the museum- ask for her! i cant recommend her enough.

we stayed in the new rooms which were excellant
the breakfast was filling and fresh!

i would stay again

Room tip: stay in the new section of the hotel
Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank MISS-TRAVEL101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

Fatima hotel is very centrally located. The rooms are large but old and could do with an uplift. We were mainly disappointed with the service. The boy in the night shift is in his own world and in his own laptop. He usually wishes to be left alone. He is in a better mood in the morning though. The lady in the day shift is friendly but very carefree or even careless. We wish they had a better set of taxi drivers in their speed dial. The drivers speak no english and the hotel does a poor job communicating our wishes to them. When you ask for taxi prices, they make up random numbers. So always bargain !!!!!

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016

Excellent location, right opposite of the Lyab-i Hauz. All sights are in short walking distance. The staff speaks very good english and is helpful in every aspect. They serve a wonderful and rich breakfast.

Date of stay: July 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank SaschaRasmussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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