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Hotel Pearl Residency
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Reviews (447)
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All reviewsrailway stationmain templethe hotel staffvalue for moneyplace to staycomfortable stayclean roomscomplimentary breakfastcould have been bettermy parentsabdul kalamnice experiencelocal sightseeingroom service isneeds improvementnice hotelshort stay
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27 - 32 of 447 reviews
Reviewed 13 November 2017

Hotel is located near Railway station and temple is also not so far away from Hotel. Average quality compliment breakfast. Overall good budget hotel for one night stay. Cannot expect much more in a small city like Rameswaram.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Kishor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPR, Manager at Hotel Pearl Residency, responded to this reviewResponded 14 November 2017

Dear Guest,

Greetings from Hotel Pearl Residency!!!!

Thank you for staying at Hotel Pearl Residency recently and we are indeed delighted having you with us. The entire team and I strongly believe that it is only through comments like yours that will give us the opportunity to improve and becomes the best.

We look forward to welcoming you back to Hotel Pearl Residency. Your comments are very enlightening and inspiring and will be a foundation of motivation for us as we try to achieve even higher standards of impeccable service we cater to our discerning clients.

Best Regards,
Prabakar.K
Manager@HPR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Clean and Neat Rooms,Good Amenities , Helpful staff, Food requires to be improved sometimes good , sometimes not ok, Staff helps in arranging transport, Laundry and WiFi available. Sorroundings inside compound has to be maintained better. They ask for payment in advance eventhough Goibibo terms are pay at Hotel

Stayed: October 2017, travelled with family
1  Thank SUBRAMANIANPA66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPR, Manager at Hotel Pearl Residency, responded to this reviewResponded 14 November 2017

Dear Guest,

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that Restaurant food does not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our facilities.

please accept our humble apology for the inconvenience caused by the restaurant.We truly have a close nit-team over here that looks forward to making your next stay even more comfortable.

Regards,
Prabakar.k
Manager@HPR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

Overall experience in the hotel stay, food, accommodation, safety and hospitality was very good during our stay in Rameshwaram, recommend this hotel for Family stay.
Hotel is less than 2 kms from the main Temple which is convenient for visit.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank kanthavar_sumanth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPR, Manager at Hotel Pearl Residency, responded to this reviewResponded 14 November 2017

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At Hotel pearl Residency,Rameswaram. we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Regards,
Prabakar.K
Manager@HPR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

I stayed with my family. Nice hotel. Very nearer to railyway station. Hotel staff is very cooperative in guiding us local places. Tariff is within the budget. Those who want to travel rameswaram can opt this hotel.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank KOTA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPR, Manager at Hotel Pearl Residency, responded to this reviewResponded 14 November 2017

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At Hotel pearl Residency,Rameswaram. we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Regards,
Prabakar.K
Manager@HPR

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

Pearl residency is very near to railway station and the temple is just 2 kms away. Rooms are spacious and clean. But the restaurant service needs improvement. It took almost 1 hour to get the food ordered.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank a4anukrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHPR, Manager at Hotel Pearl Residency, responded to this reviewResponded 14 November 2017

Dear Guest,

Thank you for taking the time to place your feedback online and we were extremely disappointed that we failed on this occasion to meet your reasonable expectations.

Please accept my sincere apology for the discomfort you experienced. We take our guest comments with immense seriousness in our endeavor to improve the areas of opportunities that such invaluable feedback highlights to us. I have personally spoken with all the concerned Managers to ensure we have begun taking the necessary corrective actions to address all the gaps you highlighted to us and avoid any similar recurrence. At Pearl Residency Rameswaram we endeavor to provide our guest’s services that are friendly, attentive and timely. With these endeavors in pursuit, we would love to see all our guests depart with only a positive memory of their home here in Rameswaram.

I do look forward to the opportunity of welcoming you back and having another chance to win your faith and trust in us.

Warm regards
Prabakar.K

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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