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Reviewed 3 weeks ago

It was a real pleasant stay at Great Trails, A more value would be added if well paved roads are constructed. South Indian food was superb, a lil more flavor can be added for North Indian dishes. Staff is also good. They give you options for indoor, outdoor games and adventure activities. To sum up, it was a pleasant stay.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bishtshilpa11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeRichard81, General Manager at Great Trails Kodaikanal By GRT Hotels, responded to this reviewResponded 3 days ago

Dear Guest,
Thank you for letting us know how much you enjoyed your stay at GReaT trails Kodai By GRT. We truly appreciate your positive comments and hope to have you with us again in the near future.
Regards,
Joe Dominic Richard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location: Resort is located in a valley. It has a scenic view. But it is a bit far from the Kodai town. Maintenance: Rooms are clean and well maintained. Hot water is available all the time.Food: Breakfast was good. Lunch & Dinner was good but not great. Staff behavior: The staff was very helpful. Front desk, Restaurant staff was kind and courteous.Activities: Only horse riding was available. All the other activities were in maintenance. this was a let down for us.Overall a good stay. But things can be improved on the activities section and food menu for Lunch and Dinner.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rajesh437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeRichard81, General Manager at Great Trails Kodaikanal By GRT Hotels, responded to this reviewResponded 3 days ago

Dear Guest,

Thank you for your feedback on tripadvisor .
We all are happy to note that you had a nice stay with us. At the same time we would definitely ensure that all you have mentioned would be addressed. Your feedback remains for us an important element to further improve and maintain our service standards. We thank you again for your feedback .

We do hope we will be able to welcome you back in the future.

Regards,
Joe Dominic Richard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed at rock cabin valley view ...The rooms were very small than expected..our room was facing some construction site rather than valley..Room service was excellent.We were astonished by the gesture shown by room service boys, as they they rejected any tips offered by us.The food menu prices were exuberant.They are not worth the money. Plan to carry your own food. The breakfast menu was excellent. Rice Pongal was little bit sticky. Millet kichadi was awesome. Adventurous activities were not available due to maintenance activities.. we were fooled up on this.. odd timings for bonfire activities. There were little flies all over the resort.. overall excellent staff.. expect less regarding facilities.

Room Tip: go for rock cabin valley view..we visited timber challet...it is replica of rock cabin except it is made of indonesian wood.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ajithk566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeRichard81, Manager at Great Trails Kodaikanal By GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your feedback on tripadvisor .
We all are happy to note that you had a nice stay with us. At the same time we would definitely ensure that all you have mentioned would be addressed. Your feedback remains for us an important element to further improve and maintain our service standards. We thank you again for your feedback .

We do hope we will be able to welcome you back in the future.

Regards,
Joe Dominic Richard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018

Only draw back is location is 6km away from kodaikanal and food is not up to mark.Nice rooms, good service . I have booked timber chalet and I don't think of much difference with rock cabin . Try rock cabin rooms if u want to save .

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wander812591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeRichard81, General Manager at Great Trails Kodaikanal By GRT Hotels, responded to this reviewResponded 9 September 2018

Dear Guest,

Thank you for your feedback on tripadvisor .
We all are happy to note that you had a nice stay with us. At the same time we would definitely ensure that all you have mentioned would be addressed. Your feedback remains for us an important element to further improve and maintain our service standards. We thank you again for your feedback .

We do hope we will be able to welcome you back in the future.

Regards,
Joe Dominic Richard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

A very good resort in a Beautiful location. Rooms: very spacious and neatFood: need to improve,not many varieties in buffet.Service: good service Overall, nice experience but bit expensive and location is very far from the city

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SumaI6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeRichard81, General Manager at Great Trails Kodaikanal By GRT Hotels, responded to this reviewResponded 9 September 2018

Dear Guest,

Thank you for your feedback on tripadvisor .
We all are happy to note that you had a nice stay with us. At the same time we would definitely ensure that all you have mentioned would be addressed. Your feedback remains for us an important element to further improve and maintain our service standards. We thank you again for your feedback .

We do hope we will be able to welcome you back in the future.

Regards,
Joe Dominic Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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