There are good and not good points to villa retreat. The original house is attractive and has a beautifully kept garden with wonderful views of near and distant hills and valleys. The setting and location are excellent. We initially struggled with the menu but the chef, Shadab, was very helpful with good suggestions for us. He is clearly passionate about producing good food and was generous with his time and help in general info too.
This hotel cost us more than we have paid to stay in other, immaculate and beautiful ‘boutique’ hotels in India and more than a couple of the slick, modern 5 stars that we have occasionally used. We prefer small places if possible. On arrival the woman in reception looked at us as though we had interrupted her day and I’m not sure she managed a smile through the whole registration process. We were given a list of rules - everything we should or shouldn’t do rather than what it would be their pleasure to do for us. The room - although with a fantastic view - was poorly furnished and the bathroom had rickety old cupboards that wouldn’t shut so were a shin hazard. Everything seemed of poor quality - from the curtains to the loo paper. It felt as though everything was done on the cheap. We were initially told we would have to pay extra to heat the room (very cold in Kodai early a.m and evenings) but did manage to get an old fan heater - which they control from outside so you can only turn it on when they permit. Even at half the price this place is overpriced. Such a shame as the setting and Shadab and the restaurant staff were really good.