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Hotel Surya Vilas Palace
Ranked #10 of 14 Hotels in Bharatpur
New Delhi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 15 January 2012

Hi!!! I am Anand Prakash, i work in hotel industry since 12 years, and i have been to this hotel 15days ago, i found this hotel was amazing, hospitality was very very good, and location wise this is the best hotel in bharatpur, i means i felt i am in heaven, the way they treated, it was just amazing, i loved it and i am visiting now every month in this hotel for my weekend, it was great time there, Mr. Diwan and his family was amazing. i would like to say thanks to mr. diwan.


Thanks & Best Regards

Anand Prakash

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Jaipur, Rajasthan, India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 13 January 2012

WENT THROUGH HELL - Stayed at Hotel Surya at Bharatpur during our official tour to Agra & Bharatpur it was hell ,Rooms stinks as you are sleeping on the sewerage pipeline and Indians are being treated like Dogs by the hotel personnel compared to firangs. Please use your brain if anybody traveling this side ...... uffff

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Abhishek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bharatpur hotels

Mumbai
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 11 January 2012

I stayed on 23rd Dec 2011 after reading the reviews mentioned here but am highly disappointed.

This hotel is just a average hotel in Bharatpur and rooms are not worth more then Rs 1700 a night in off season and Rs 2200 a night in peak season. Don't pay rack rates like me even in peak season as you can always get other options. If you are coming from Agra , you can actually stay at Agra and make a day trip here. But you need to start early as bird sanctuary needs atleast 5 hours or more inside.

Hotel Location is ordinary on the highway . There is dirty yard adjacent to the hotel. Rooms quality is like a 1 star or 2 star hotel. Basic rooms. But nothing like a palace or mahal which name suggests. There is CRT TV in the room. We could not get a room heater as there were only 4 heaters for 42 rooms. Food quality is OK but menu prices are like a 4 star hotel when the fact is that this hotel is like a 1 star / 2 star hotel.

I paid Rs 6500 per night ( room with dinner and breakfast ) and have asked Owner Mr Diwan Singh for a partial refund if possible as i felt ripped off . Especially considering that hotel was almost empty on the day i arrived.

I have also given suggestion to the owner that he needs to price it right as sooner or later people will realize that it's not a good deal if hotel is sold at exhorbitant rack rates. Also given suggestion to the owner that entire staff needs to be trained properly. The guy with a music instrument and a under age girl dancing ramdomly don't add any charm to the hotel as it looks unprofessional. The food prices at the hotel are totally absurd. Everything is priced double then what it should be. Owner will not agree to my views but in long run this rip customers off policy won't take him much far.

Reviews by foreigners praising the hotel should be taken with a pinch of salt as many reviews look fake. My contact - amishdoshi@hotmail.com

  • Stayed December 2011, travelled with family
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Helpful?
5 Thank Amish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
2 reviews
4 of 5 bubbles Reviewed 9 January 2012

We stayed for two nights with our friends and family. The rooms were ready, clean and the staff was very friendly. We had few dietery needs and they were very accomodative of that. I would highly recommend this place. Diwan Singh was on top of every email I sent him and once things were booked, his son (Abhishek) greeted us and knew all the details. He was on top of things. They made sure that we were very comfortable and all of our needs were taken care of. They even arranged an English speaking guide for us and Mr. Ashok (guide) was very enthusiastic and kids really liked him. Overall our experience was FAB!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vandy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 8 January 2012

I made a booking via email but upon arrival I was asked to pay one night's deposit in cash. I was not informed that they don't take credit cards. This is ludicrous and misleading because how many guests are likely to be carrying so much cash. When I insisted I do not have cash I was told to go to an ATM or to another business and charge there --all of which would have taken time and caused inconvenience. The TV in the room was not working and neither was heating. After repeated calls, we got blankets on the cold night. When I called prior to visit I was told they have wifi in the room. This turned out to be another lie. Everything you see on their web page is an exaggeration. Do yourself a favor--pay a little more and stay at The Bagh. Avoid this place until they are more upfront about what they offer and don't.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Seantraveler1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Surya Vilas Palace

Property: Hotel Surya Vilas Palace
Address: NH 11 Fatehpur Sikri Road, Bharatpur 321001, India
Region: India > Rajasthan > Bharatpur
Amenities:
Business Centre with Internet Access Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #10 of 14 Hotels in Bharatpur
Price range (per night): ₹ 2,183 - ₹ 3,660
Hotel Class:3 star — Hotel Surya Vilas Palace 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Hotel Surya Vilas Palace Bharatpur, Rajasthan

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