We booked the hotel thru tarvelmasti.com, checked the hotel website, it seemed new, modern, clean, value for money but the pictures on the website were taken when newly opened and since than they have not maintained it well or should i say at all.
To us it is a 1 star hotel.
Our so called delux rooms were stinking of stale and dampness so asked for different rooms, They showed us their Royal suite that we thought may be was a bit better but found with lots of problems for which we had to pay the upgrade. The rooms were dusty, small insects were crawling on the bed and under the mattress, the room was furnished with cheap and basic furniture, very basic shower room with some little cockroaches and had to ask a few times to turn geyser on for hot water even though it was supposed to be 24hrs. Not least, a rat appeared from inside our toilet probably from sewers and we were really put off.
Breakfast was a part of the package but will only serve in the rooms, when we asked for breakfast for the whole family it took them 1 hour 9mins to serve and the waiter had to go back and forth 18 times to complete our order by which time the food was cold. what more can we say, had a catalogue of problems so we just paid the bill and left without saying much as they didnt seem to bother with anything but surely will not ever go back.
- Official Description (provided by the hotel):
- Hotel PR Residency - 3 Star Hotel is perfectly situated in the heart of Amritsar, this property's excellent location (2.5 Km from Railway Station and 7 Km from Guru Ram Das Ji Airport) enables guests to explore the area's attractions such as Shri Durgiana Temple(5 Km) ,Jallianwala Bagh(4 Km) ,Golden Temple(4 Km) and Wagah Border(28 Km). We are well-appointed guests room with modern amenities. Each room features amenities such as Air-Conditioner, Wi-Fi , Cable Television, Tea and Coffee Maker and a private bathroom. Guests can dine at the Onsite Restaurant and Coffee Shop that serves a variety of delicious cuisines in a relaxing ambiance. We provide Banquet Ball, Meeting Hall Facility, Ample Parking, Travel Desk and 24 Hours Room Service. Our well-trained staff will be pleased to serves the guests at any requirement. We offer Warm Hospitality and Quality Accommodation, ideal for Business and Pleasure vacation. ... more less
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