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“Very Good Hotel”

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Golden Tulip Amritsar
Ranked #7 of 96 Hotels in Amritsar
Certificate of Excellence
India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very Good Hotel”
4 of 5 bubbles Reviewed 17 September 2012

The best part of this hotel is its location (about one km from the Amritsar train station) and its friendly staff. I requested a late checkout and they said "no problem." I also requested a transport to the train station and it was promptly arranged.

Rooms are well appointed and have a pleasant ambiance which makes up for "not so pleasant view" from the room window. There are tea/coffee makers in the room and bathroom is quite adequate. Also the complementary wi-fi connection worked very well.

Complementary buffet breakfast was served in the hotel restaurant Motimahal and was excellent. Again the restaurant staff is very friendly and eager to help. Great food and service but it is a bit pricey if you go there for lunch/dinner.

Only nuisance I faced was occasional noise (first night it was from a nearby room which seem to host some kind of party. Second day it was bunch of small kids playing in the hallway....I guess their parents were too busy elsewhere to take care of the kids). But it was not a big problem because I always travel with my earplugs :-)

Overall a very good hotel. The hotel staff seem to have "right attitude and training". They are very polite and eager to help.

I would recommend this hotel to anyone visiting Amritsar and would love to stay there myself when I visit again.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lucky_Tourist001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, 18 September 2012
Dear Guest ,

Greetings from Golden Tulip Amritsar

Thank you for your kind review for Golden Tulip in the Holy City of Amritsar. It is always very nice when our guests enjoy their stay and share their experiences.

It is a great pleasure for my team and I to know that you have enjoyed your stays with us. We are glad that our facilities, comfort level of our rooms and our breakfast buffet have made your stay experiences delightful.

Thank you for your continued patronage and we look forward to welcoming you back once again on your next stay.


Yours sincerely,
Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
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NEW DELHI
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 10 September 2012

Reached there on 8th Sep 12 (Sat) noon at 1.00. Hotel innova picked us up. It is only a few min. drive from station. Check-in was slow. We were given only 2 of the 3 rooms we had booked after waiting for 20 mins. Were told that the third room shall be ready in 20 mins. Any way we went to the rooms we were give and waited for the luggage for another 30 mins. Rooms were very good. Specially the ones on the left of the corridor. After the luggage came we Chengdu and went to the Moti Mahal restaurant for lunch. We took the buffet. Food was tasty but the sequence was wrong. Soup came in the middle and the starters in the end. Spring-rolls were really very tasty. Anyway we enjoyed the food. Rooms were comfortable clean and the decor was good. All the facilities like AC refrigerator, tv etc worked fine except for the tv remote. The battery was week and after every change of channel I heated them with my hand. Check out was smooth. Except for that I was told that dropping was not possible. I had to remind them of their verbal promise to provide pickup and dropping facility. After a bit of explaining and talking they said we shall see. Finally they did provide the facility (lesson: have every thing they promise, in black and white in the mail)

Room Tip: All rooms are very quiet and offer you a really good sleep.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaberaaNDELHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, 11 September 2012
Dear Guest,

Greetings from Golden Tulip Amritsar !!!

We are delighted that you had a great experience while here at Golden Tulip Amritsar.

Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests.

Our team truly prides itself on being able to provide a home away from home to our patrons. It is therefore extremely disappointing to have let you down on this occasion. Please be assured that I have personally shared your feedback with concerned Departments , so we can work on taking appropriate action to prevent any guests being similarly inconvenienced in the future. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Amritsar.

I look forward to welcome you back to our hotel.

With best regards

Kunal Moudgil
Front Office Manager
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Milton Keynes, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

I am posting this on my third and final night at the Golden Tulip. Check in was good and efficient. I left my passport in the suitcase and they were fine with me providing them with same later on once I had opened my case.

I believe the Moti Mahal restaurant to be very good. We ate everything from salads to fruit and no issues with upset stomachs. Perhaps it is more expensive than other Amritsar food places but the food was excellent and service second to none. Breakfast choice brilliant.

I did have a small issue with my room as I had a few very small insects in the bathroom. This is India and these things will happen. When I asked reception for a spray the Manager immediately over heard me and asked whether we wanted to change our room which he did do by upgrading us to a suite. I am very grateful and believe this is key in a well run hotel. If issues do arise as they will in any hotel it is how they rectify the problem.

The bathrooms do look a little dated but frankly for the rate I think this should be factored in. There is some noise from other guests as there are some families staying but they are entitled to enjoy themselves too and we did not get hung up regarding same.

Overall my view is that this is a very good value hotel with a manager that is extremely keen to maintain high customer service.

Well done!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, 6 September 2012
Dear Guest,

Your review will certainly assist travelers in making a decision while planning their stay with The Golden Tulip, Amritsar !


We are delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

We look forward to your return and hope to be your preferred destination when you visit this part of the country.

Best Wishes and regards,

Kunal Moudgil
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 August 2012

I stayed with my family at golden Tulip Amritsar in the month of August and it was an amazing experience. Luxurious covers and heavy curtains guaranteed a comfortable night. The rooms also have two closets for clothing  - perfect if traveling as a couple. Wifi was Skype-capable.
The breakfast buffet has a whole range of cuisines from western to Indian.Other than this, rooms were always kept neat and tidy and the staff never pestered you for any kind of gratuity.
I would wanna thank Front Office Manager who was extremely helpful with all the patience. i am sorry to have forgotten his name.
It's a good stay rather the best place to stay in Amritsar...will love to recommend everyone to visit this hotel.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AAR DEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, 29 August 2012
Dear Guest,

Greetings from Golden Tulip Amritsar !!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.

I am pleased to note that you had a memorable stay at Golden Tulip Amritsar. Your positive feedback helps us to constantly monitor and improve the service we endeavour to provide to our guest.

Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We are glad to note that you have left with a positive impression of our product and services.

Team Golden Tulip Amritsar looks forward to welcoming you back to provide you with the same unforgettable experience you have come to expect from us.


Warm regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 26 August 2012

Very helpful and courteous front desk staff. Rooms are clean and housekeeping services are really efficient. A short taxi ride to Golden Temple and shops. Complimentary taxi to train station on departure plus chocolates ! - great hospitality. Free internet with good connection speed. I stayed 3 nights and really enjoyed my stay here.

Room Tip: My room was at the side away from street noise, so slept ok
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paula110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, 27 August 2012
Dear Guest

Greetings from Golden Tulip , Amritsar !!!

Thank you for this wonderful feedback. It humbles us in a way.

Our emphasis during training on doing a job well is paramount and its great to see it showing up at the front end with all our guests.


Your feedback is being shared with the entire team and i'm sure will energize all.

We look forward to seeing you'll once again.

Warm Regards

Kunal Moudgil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Amritsar

Property: Golden Tulip Amritsar
Address: 8 G.T. Road | Model Town, Amritsar 143001, India
Region: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 96 Hotels in Amritsar
Price range (per night): ₹ 3,695 - ₹ 16,466
Hotel Class:4 star — Golden Tulip Amritsar 4*
Number of rooms: 52
Official Description (provided by the hotel):
One of the leading hotel chain worldwide “Golden Tulip Hotels Group” has set high International Standards world over and proved as a benchmark for other hotel brands as well.Golden Tulip Amritsar is a upscale 4 star hotel offering unique surroundings and décor providing a refreshing experience and exceptional service. All 52 rooms including 4 suites are one of the spacious rooms available in the city and have been tastefully designed. ... more   less 
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