On arrival at the hotel we were bemused to find that this hotel is miles away from Amritsar at least a 20 minute ride away by car. We had arrived early and had to wait for our room which was our mistake and were made feel welcome by the hotel owner who's name we did not catch,and in time were shown to our room. The room was clean however the bathroom was a wet room with a bucket. We ate in the hotel restaurant which was pleasant enough although there was quite a strong sewage smell hovering around it, the staff were pleasant and attentive, although beware the elderly waiter who knocks on your door and barges in at the same time, i found this a bit pervy! he also hung around a bit too obviously waiting for tips. All was well until I sent some linen clothing to the laundry, they arrived back coverd in yellow stains, enter the hotel owners wife who very much seemed to wear the trousers, who told me that the marks were sweat, that was her first mistake, and that she would send them back to be re dipped asshe put it, they arrived back the following day still damp and still stained, when I pointed out that one of the garments looked singed she was adamant that I was wrong, her second mistake. On our last encounter at breakfast she whispered rather agressively to my husband that e would have tp pay for breakfast that day as although we had paid for breakfast we had used our allowance up as he had had coffee whie waiting for our room when we had arrived early on our first morning, no mention of a refund of the breakfast that I did not have though! We of course agreed. This lady if she wants to make a success of running a hotel should take the lead from her husband in how to conduct yourself in business, and with paying guests, remember madam the customer is ALWAYS right, and as an asside never suggest that your guests sweat when in fact lady's actually glow.
- Official Description (provided by the hotel):
- Let us introduce our property to you. It is about 10 years old and one of the best, well- kept and the only 3 star boutique hotel of amritsar .Run by city's oldest business establishment having an experience of 100 years, it is situated in the calm & quiet pollution -free green land with lots of parking area at n.H-1 ,amritsar bye pass ,midway between wagha-border and golden temple. Winner of 2011's best boutique hotel award .More then 1000 old and rare coins on display.Here in this property, we celebrate with each and every group with warm welcome ,musical nights, mehandi nights,family games with loving gifts and our team always tries to be a part of our guests.We understand the value of the guest. We are operating 6 categories of rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ClearTrip so you can book your Hotel Ishan Villa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.