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“A hotel with excellent view”
Review of Tea Castle

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Tea Castle
Ranked #49 of 104 Hotels in Munnar
Reviewed 10 September 2011

I had stay in this hotel in Munnar for around two days on my vacation in Kerala. The hotel is situated in a good scenic location, offering excellent view of mountains, tea estates and forest.
The property is also a clean and well maintained. With well courtesy staff offering good service. However only problem is language barrier.
The food & rooms are also good.
However one thing you must note that it is around 13 km from The Munnar town, making it one of the lonely property and making it difficult location in terms of connectivity. So, think twice if u don't have special vehicle...
Also, very limited options in restaurant menu may also disappoint you...

  • Stayed: August 2011, travelled as a couple
    • Value
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3  Thank mohitindia159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (120)
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108 - 112 of 120 reviews

Reviewed 27 June 2011

I travelled to Munnar with my wife in May. It was a very pleasant stay.
Location of hotel is very nice with beautiful Tea garden view from the room.
Food was just above average.The top floor restaurant has a forest theme.
Rooms are clean and has enough space, clean bedsheets, clean and good bathrooms.. Overall good hygienic feel.
Staffs were very courteous and attentive.
Overall ambience, cleanliness gives u good feel

  • Stayed: May 2011, travelled as a couple
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5  Thank drvaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

We had a horrible experience at this hotel. Firstly this hotel is about 14 km away from main Munnar town. If you require anything you have to travel almost 1 hour. Although scenray is ok, the location is not at all good. Its good for travellers in huge nos. Rooms had foul smell and we had to constantly use deoderants. Rooms were very small and

The restaurant usually serves buffet lunch / dinners which may not suit all travellers. Breakfast was complimentary, but by the time we reached, almost half of the items had vanished. We had to keep requesting the staff to arrnage for the same.

  • Stayed: October 2010, travelled with family
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1  Thank Indronil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2011

Pathetic food.......... bad service.............. little cockroaches roaming about in the room......... administrative staff not co operative... all in all, a bad experience..........Do not stay in this place...not worth the money at all...... the restaurant is extremely dark and depressing............

  • Stayed: May 2011, travelled as a couple
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3  Thank narangr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
captainwhizkid, General Manager at Tea Castle, responded to this reviewResponded 20 May 2011

Dear Sir

Thank you for taking time to provide us the feedback
With the reference to your feedback regarding the food and service we have informed about the comment to the Chef & Food & Beverage Manager and made sure that it must be taken good care in the future.
And other issue regarding the cockroaches (actually small bugs entering through windows) are also being taken care of.
We value your views and hope you will give us another opportunity to serve you.

Arun Raghavan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2011

Date: 24th July, 2010

We had long been planning to go to Kerala but somehow could not finalize or get time to go. Finally planned a trip to God's own country and our first destination was TEA CASTLE. We stayed there for 2 nights.

It was a perfect location to spend time. During the evening, the view was amazing from the balcony. This was what we needed after our grueling day to day activities in mumbai. The weather was very supportive too as it was drizzling for some time and it got very cold in the evening and night.

The most that we liked about the hotel was the food and the service was also very good.

The room was little small but good enough.

We really enjoyed our time there. If you have your own car, then its a very good value for money stop. Its at the outskirt of munnar town. While going to the town from our hotel, the view was awesome.

Room Tip: Have your own car booked if you want to stay here
See more room tips
  • Stayed: July 2010, travelled as a couple
    • Value
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3  Thank Debadutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tea Castle

Address: Chithirapuram P.O, Munnar 685565, India
Region: India > Kerala > Idukki District > Munnar
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#9 Best Value Hotel in Munnar
Price Range: ₹ 2,603 - ₹ 4,360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tea Castle 3*
Number of rooms: 50
Official Description (provided by the hotel):
Tea Castle is located 10 kms from Munnar, located in the tea valley view in Chitrapuram.A nature lovers haven on Earth, it is flanked by an evergreen carpet of tea plantations on the one side and stunning views of valleys on the other. ... more   less 
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Also Known As:
Tea Castle Hotel Munnar
Tea Castle Munnar, Kerala

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