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“Average rooms...no value for money”
Review of Grand Plaza Munnar

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Grand Plaza Munnar
Ranked #13 of 97 Hotels in Munnar
Certificate of Excellence
Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Average rooms...no value for money”
Reviewed 25 June 2012

You ll be lucky if your room looks over a scenic location...one of our three rooms had the tin roof of adjacent building to look at.

The staff is slow and looks worked out all the time...

We stayed there for three days and we will only rate our experience as average.. There are many other hotels better located and with better services in the same price..

So look out !

Room Tip: Check the location of the hotel (its surrounded by concrete building on all the sides
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank RupaliMisraNigam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Operations Manager at Grand Plaza Munnar, responded to this review, 2 July 2012
Dear Guest
Team Grand Plaza is thankful for your stay. We respect your comments but its been fabricated in few areas. Its true that we have some base category rooms with less or no view because there is small building on that particular side it doesnt mean that we have the view of concrete builiding all the sides. In your 3rooms there was a room with less view which been shifted to the better side on the next day itself and you were happy with that too. During your stay you had several unbelievable complaints which couldnt be solved as its against the hotel policy we couldnt help you out in that matters for example you have asked the front office computer for browsing purpose and we offered you the business centre but you were quite adamant with your demand unfortunately such things couldnt be entertained becuase of the certain restriction we have. Though we strongly believe that our services is with the great standard and our team is dedicated to deliver it which made you think staff are looking tired with the great workload.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Allen, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2012

We enjoyed our stay at this hotel. We were pleasantly surprised to find such a high quality hotel in Munnar. We rented two rooms and both had excellent views of the river and the mountains. The restaurant was very clean and food was great.
If you do visit the restaurant, make sure you set aside enough time. It took a while for our order to be ready. One downside is that parking is slightly away from the hotel and could be a pain in Kerala monsoon.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Albert_DSilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Operations Manager at Grand Plaza Munnar, responded to this review, 2 July 2012
Dear Guest
Team Grand Plaza is thankful for your stay. We are very much delighted to see your valuable comments and such comments are the true messages about the hotel and the related services. Regarding the parking we have taken the adequate steps to prevent the damages from the monsoon. Looking forward to have you again at Grand Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2012

My husband and I spent two nights at the Grand Plaza at the beginning of Jun, after a hectic bus journey from Banglore we reached munnar in the early morning .Its been only 30rs auto ride to the hotel which is less than 2km from munnar town.We were not sure that whethe we could get the room as it was only 8.30am but to our surprise they manage to give a room which was checked out just before our arrival in just 15mins time. We had our food inside the hotel only because we didnt feel the outside eateries to be hygeine. Not only the amount and the quality of food are outstanding, but so is the service. Since we were tired from the overnight journey we didn't really want to go anywhere, so we stayed at the hotel and later in the evening had a very interesting tour through the tea plant.
Overall I can say this was one of the best hotel experience I have ever stayed and I can recommend this place at any time. If only the road down to the hotel would be better....

Stayed June 2012, travelled with family
Helpful?
1 Thank shanblr3930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Operations Manager at Grand Plaza Munnar, responded to this review, 2 July 2012
Dear Guest
Team Grand Plaza is thankful for your stay. We appreciate your great effort to share the experience you have had at our hotel. Its the true force which motivates our team to deliver the highest level of services. Regarding the roads condition we have made the arrangements to make it better with the help of local authorities and hope to see it in good condition very soon. Looking forward for your next visit.
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Trivandrum, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2012

It was our first trip after marriage. We had a great Honeymoon there. The team were very dedicated and very pleasing. We found good hospitality. The food was very delicious. We had a nice time there. The hotel rooms were very neat and clean. We had spent 4 days and 3 nights there.

Room Tip: Ambiance room have a good view to the river side.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vineetha_Manoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Operations Manager at Grand Plaza Munnar, responded to this review, 2 July 2012
Dear Guest
Team Grand Plaza is thankful for your stay. The comments you have made through Trip Advisor is really impressive and we believe it could help the fellow travellers to get the actual concept about Grand Plaza. Looking forward for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2012

WE had been there for our honeymoon in the month of May . Our travel agent couldnt get dates and we would have got only two days in the hotel, if but the hotel reservation department helped us to find the chance of 2more days.Activities like massages, indoor activities, and group activities with other guests if we were interested were also held because they had a group during that time. Hotel helped us in organising the elephant safari, visit to the plantations, visit to tea factory etc, Never paid much attention to the food, but do remember a large variety being available,We enjoyed the food and relaxed ambience

Room Tip: tea garden
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank prabu k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balajiar, Operation Manager at Grand Plaza Munnar, responded to this review, 18 June 2012
Dear Guest
Team Grand Plaza is thankful for your stay. We respect your valuable comments made through Trip Advisor. The experience you have shared for the fellow guests about the excellent service at our hotel is been really appreciated .At Grand Plaza we are abide to deliver the best level of service to our valued guests. Looking forward for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Plaza Munnar

Property: Grand Plaza Munnar
Address: MSA Road, Munnar 685612, India
Phone Number:
Region: India > Kerala > Idukki District > Munnar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Munnar
#8 Spa Hotel in Munnar
#11 Romantic Hotel in Munnar
Price range (per night): ₹ 3,103 - ₹ 5,624
Number of rooms: 39
Reservation Options:
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Also Known As:
Grand Plaza Munnar Hotel Munnar
Grand Plaza Munnar Kerala

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