First the positives:
Villas del Playa is located in paradise. Roatan is a wonderful place to vacation because at very reasonable cost one can do anything from scuba to beach to reading to good food. And a visitor can walk to it all! Additionally there are trips to the Mangroves and other pleasures that transport can be readily arranged. The West End is small, contained, and absolutely delightful. Diving at Till's and fishing with Lonnie Miller (Roatan Anglers) gets no better and it is all a walk away.
Now for the rest:
Billed as a luxury villa, Villas del Playa offers little to go back for and management is not keeping property maintenance up and the facilities look older and are poorly functioning with moisture and sewer issues and a broken elevator. Luxury began and ended with an inventory of pots and pans. Service was minimal and always with an edge and often with hidden fees . All said, the West End is wonderful but unfortunately for this VDP there are just too many other better choices on places to stay. There is not one good reason to recommend this hotel until management owns its problems and addresses them . Blaming victims is never a good idea but even constructive feedback was not welcome and was greeted with defensiveness from management . The place needs immediate attention and management needs to improve!More
- Free Wifi
- Free Parking