First the positives:
Villas del Playa is located in paradise. Roatan is a wonderful place to vacation because at very reasonable cost one can do anything from scuba to beach to reading to good food. And a visitor can walk to it all! Additionally there are trips to the Mangroves and other pleasures that transport can be readily arranged. The West End is small, contained, and absolutely delightful. Diving at Till's and fishing with Lonnie Miller (Roatan Anglers) gets no better and it is all a walk away.
Now for the rest:
Billed as a luxury villa, Villas del Playa offers little to go back for and management is not keeping property maintenance up and the facilities look older and are poorly functioning with moisture and sewer issues and a broken elevator. Luxury began and ended with an inventory of pots and pans. Service was minimal and always with an edge and often with hidden fees . All said, the West End is wonderful but unfortunately for this VDP there are just too many other better choices on places to stay. There is not one good reason to recommend this hotel until management owns its problems and addresses them . Blaming victims is never a good idea but even constructive feedback was not welcome and was greeted with defensiveness from management . The place needs immediate attention and management needs to improve!
- Official Description (provided by the hotel):
- Luxury villas right on the beach. Two 2BR/2BA, two 3BR/3BA, two penthouse 3BR/3BA with roof top pool deck. All villas come complete with central A/C, gourmet kitchen, full size washer/dryer, cable TV, DVD in living room, beachside pool, wheelchair accessible doorways, free wi-fi, airport transfers*, snorkel gear, two 2-person clear bottom kayaks free to use for our guests, loaner cell phone. The 3BR/3BA penthouse has full access to the rooftop oasis with 10'x10' private pool, bbq pit, lounging and tanning area, rinse off shower, bathroom, full gourmet kitchen, granite bar and magnificent views of the sunset. The 3BR/3BA Penthouse villa can be done as a 1BR, 2BR or 3BR. We are a 5 minute walk on the beach to West End where all the restaurants, night life, gift shops & grocery stores are. We have easy access to water taxi services from our dock to West Bay Beach and to one of the Dive Shops we have teamed up with to take great care of our guests. We offer on site management to answer questions about the island and assist you with any needs you may have. *Prices do not include the 19% Honduran TAX. These rates are effective with all new reservations as of 1 January 2014. ... more less
- Also Known As:
- Villas Del Playa - Luxury Condos Roatan/West End