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All reviews jaz mirabel great holiday animation team family room towel art a la carte restaurants bar staff plenty of choice evening entertainment special thanks welcome drink main bar pasta sharm el most nights head chef soho square
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Reviewed 1 November 2015

From the moment we entered the lobby and saw the fantastic decor and surroundings, experienced a quick check in and were taken on a golf buggy to our room we knew we'd picked a great hotel. Good news for anyone arriving late, a restaurant had been kept open late so we could get something to eat. Three adults travelled and we had a Family Room which was spacious, always kept clean by staff and had a lovely pool view and it was great waking up every morning to see the fantastic gardens in the glorious sunshine.
We ate in the adults only restaurant and from our first sitting were looked after by Rabea who always knew what drinks we wanted and was so attentive as soon as he saw us walk in the drinks were on the table immediately. Great choice of food, I'm a fussy eater and I always went back for seconds, I particularly enjoyed the roast beef, yorkshire pudding and roast potatoes and the chicken & mushroom pie was fantastic. Always plenty of sunbeds and areas to choose from and the pools were lovely and plenty of waiter service available, pool towels were large and very soft and open from 8am every morning. There was a good choice of bars to use in the evening and the adults bar was very serene and luxurious and offered nibbles on the table which was a lovely touch. We went to the Italian a la carte which was fantastic but I would advise to book the a la carte within the first few days of your stay as we wanted to go to the Asian restaurant but it was fully booked. Overall we had a fantastic holiday have recommended it to family & friends and cannot wait to visit again next year.

The Elliott's, Morecambe, United Kingdom

Room Tip: higher floors have better views
  • Stayed: October 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Jo-Anne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Beach, responded to this reviewResponded 5 November 2015

Dear Guest,
Sunny greetings from Sharma El Sheikh and our team! We would like to express our great appreciation for sharing your review. Our whole team had a pleasure to provide you with a memorable and relaxing stay at Jaz Mirabel Resort. It was our greatest pleasure to provide you with the highest level of service and hospitality. It was in our sincerest interest to have made your holiday as relaxing and enjoyable as it was, supported by all our team members’ effort. We would like to express our appreciation for visiting our hotel. We hope to welcome you again soon! Warm wishes from Jaz Mirabel Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2015

overall impression of the holiday we had a great time. staff are extremely friendly and helpful. there is plenty of space around the different pools and more than enough sunbeds. Pool waiters are helpful and are always asking if you want a drink. especially our pool waiter Romany. lots of different food choice in both of the main restaurants. Snack bars around the pools are lovely for a mid day snack. Room was kept very clean by our cleaner and comfortable. Although we never sat on the beach as the sand is more like small stones and sharp. we crossed it every time to go to the pier to walk down and go snorkelling. There was a coloured flag system to signal how safe it was to go out in the sea red being dangerous and green being safe. there was also a lifeguard on the end of the pier at all times. i would advise against walking in the sea barefoot as there are some sharp stones and dangerous such as sea urchins etc. the wifi was available in reception for free although at busy times such as at night it was extremely slow, but it looks like they are in the process of upgrading the wifi to around the whole complex area and rooms. overall our stay was very relaxing and enjoyable and we would definitely like to go back.

  • Stayed: October 2015, travelled with family
    • Value
    • Location
    • Service
1  Thank stacie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Beach, responded to this reviewResponded 5 November 2015

Dear guest,
We would like to wish you warm and sunny greetings from Sham El Sheikh and all our hotel team! It was our greatest pleasure to have you stay at our hotel and give us the chance to provide you with the highest level of service and hospitality. It was in our sincerest interest to have made your holiday as relaxing and enjoyable as it was, supported by all our team members’ effort. We would like to express our appreciation for visiting our hotel. We are extremely glad to know that you enjoyed your stay as much; hopefully you took many warm and long-lasting memories home. Hopefully, you will give us the honor of your visit to our hotel again soon, we will be extremely glad to warmly welcome you once again! Best wishes from everyone at Jaz Mirabel Resort.

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Reviewed 31 October 2015

Visited this hotel for the third time and its as good as ever.
Pool staff always helpful, restaurant staff especially Abde and Lobna always happy and friendly.We had the same room as before which was close to bars and reception and kept really clean.
Will be returning in the near future.

Room Tip: Choose near beach or near main building
  • Stayed: October 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank petencarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Beach, responded to this reviewResponded 1 November 2015

Dear guest,

Wishing you warm and sunny greetings from Sharm El Sheikh.
We would like to thank you for choosing to spend your holiday with us and giving our hotel a chance to make your holiday relaxing and enjoyable. It was a pleasure to all our hotel team to have you visit us. We would like to thank you for taking your precious time to have written your in depth review. Our whole team will be very happy to read your comments, especially those who you have mentioned by name.
We do hope to welcome you back again soon.
Best wishes from everyone at Jaz Mirabel Resort.

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Reviewed 31 October 2015 via mobile

Where do I start from moment we entered we were amazed by the staff and surrounding
Room- I had contacted the hotel before arrival to request a double bedroom and they didn't disappoint the room was amazing always cleaned and the bed art from the gentleman who cleaned the was amazing (room 2228)
Restaurants
We only ate in the Al Zaytoun(family) even though we were a couple we loved our waiter Fathi
he really made our day couldn't do enough for us the food and choice was amazing breakfast always had everything you could think of,lunch was same there was something for everyone and if you had dietary requirements you just needed to speak to restaurant manager, dinner was always amazing they had a variety that 99% of people would be able to eat and we were sad to go to Ninos (our choice of al a carte) when we reserved it for hubbys birthday but it was amazing 4 courses which was way to much for us to eat but it was amazing(Zakkaria) our waiter was on hand and even surprised my husband with a happy birthday song along with the other waiters
Pool Bars/Pool staff
We mainly drank from the Blue Bar as both Mohammed and Yeben were amazing always so happy and had our drinks at our table before we even asked Osama who I think was in charge of sun beds and the other guys who gave us towels were always a joy saying good morning and if you tip £1/2 they make sure you get amazing sun beds every morning
Oriental Flair Bar
We mainly drank here after our dinner as we loved the view and we had a lovely member of staff who again always remembered our order (Cinderella n beer for Jimmy)
We did get a few guys (from spa and pyramids and Alex's Beauty Salon) on the 1st few days asking if we'd like any treatments but if you just give them time to talk and tell them no they leave you alone although will still say morning I went for a facial and head massage at Alexs(in shopping arcade) on our last day the lady was amazing and I left feeling refreshed and relaxed
Shops- we only bought items from inside complex we went to shop 70 Moses was amazing could of sat and spoke all day
Bought from Peter(shop 39) was really good and if you haggle with them you get an even better deal also bought presents from Jacks shop right round from peters shop he was always a joy and gave us Lollys everytime we went in
All in all we loved every minute of being there it was in the 40c and we loved being able to go and relax knowing we were safe and being looked after even looking at coming back next year and we don't do repeat holidays ☀️☀️
Tips- if you want to you can tip but if you don't you'll still get 5 service we took £40 for the week and even a £1 tip to the staff is a lot for all the work they do never once did I see any of them anything but happy Looking forward to coming back and seeing Fathi and the rest of the guys that work there ✈️✈️✈️ till next year

Stayed: October 2015, travelled as a couple
2  Thank Kuredulover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Beach, responded to this reviewResponded 1 November 2015

Dear Guest,
We would like to wish you warm and sincere greetings from all our Jaz Mirabel Resort team. It was a great pleasure to have the honor of making you feel warm and welcome with the support of our team members. It was in our sincerest interest to have made your holiday as relaxing and enjoyable as it was, supported by all our team members’ effort. We would like to express our appreciation for visiting our hotel. We are extremely glad to know that you enjoyed your stay as much; hopefully you took many warm and long-lasting memories home. Our whole team would like to thank you for writing your appreciative review. We will be very happy and thankful to read your kind comments, especially the ones you have mentioned. Hopefully, you will give us the honor of your visit to our hotel again soon, we will be extremely glad to warmly welcome you once again! Best wishes from everyone at Jaz Mirabel Resort.

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Reviewed 30 October 2015

This was our fifth holiday at this hotel and we were not disappointed. The buildings and grounds are kept in excellent order by a small army of dedicated and friendly staff who do their very best to make your holiday.

  • Stayed: October 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank barrie223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Beach, responded to this reviewResponded 31 October 2015

Dear Guest,
We would like to wish you warm and sunny greetings from Sharm el Sheikh.
We would like to thank you for choosing to spend another holiday with us and for giving us the opportunity to provide you with the highest level of service and hospitality once again. We are delighted to read that you had a wonderful stay once again and that we exceeded ourselves in making your holiday as relaxing as possible. It was a pleasure seeing you once again and getting to know you even better. All our staff will be delighted by your review.
We do hope to welcome you back again soon to your home in the sun.
Best wishes from everyone at Jaz Mirabel Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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